Angelita Tran Email & Phone Number

 Quickly and effectively investigates claims for prompt payment. Assist Supervisor in analyzing, planning, decision-making and problem- solving activities. Oversee medical aspects of claims. Effectively trains new employees by coaching and by positive feedback. Closely works with Credentialing Manager and coders to resolve claim issues promptly. Actively attends educational workshops on claim filings.

Colorado Springs, Colorado, United States

 Investigate claims and obtain relevant facts to determine coverage. Interact effectively with patients and insurance agents. Document claim file activities in accurate and timely manner. Resolve claim issues promptly and follow-up on outstanding issues. Communicate claim status to supervisor and patients on regular basis. Perform claim assignments received from Supervisor in timely and accurate manner. Transmit claims for payment or further investigation. Processed and adjudicated medical claims according to health plan polices. Contact insured or other involved persons to obtain missing information. Closely coordinated with all departments to ensure smooth day to day operation. Reduced rework and appeals by effective research and analysis.

Colorado Springs, Colorado, United States

 Experience health care professional with a solid history and background in healthcare and healthcare insurance industry Organize, motivate and lead in training a team of 6 new employees as part of the merger of 2 companies – Audubon Surgery Center & Premier Surgery Center Master the contracts of different insurance companies & process payments based on their contracts Extensive experience processing Work Comp disputes Adjudication of appeals based on coverage as well as medical necessity denials Consistently show the ability to identify problem accounts with payers/ investigate and correct errors, follow-up on missing account information and resolve past-due accounts Answer inquiries by phone regarding past-due accounts and insurance guidelines; research incorrect addresses for past-due accounts Contact responsible party to resolve delinquent accounts; prepare payment plans and monitors adherence to plans by responsible party; direct accounts to outside collection agencies when necessary. Produce daily reports to identify and resolve accounts receivable and referral problems Complete timely posting of the revenue on a consistent basis to achieve monthly goal of $2M Knowledgeable in performing receptionist/clerical duties such as answering phones, checking in patients, preparing patient’s charts and processing payments Identify and perform duties which is need to be performed although not directly assigned to assist as part of cross-training Demonstrate ability to tactfully handle difficult situations with customers and with insurance companies Promote a high degree of morale and spirit of motivation within the office including the degree of cooperation, communication and coordination between this function and other employees

Colorado Springs, Colorado, United States

 Responsible for processing 200 checks bi-weekly Completed purchase order forms, departmental supply orders and check & cash deposits on time Generated reports with accuracy and completeness while delivering them to supervisors daily Solved problems concerning payroll, answer inquiries, and enforce payroll policies Accurately monitored and administered the petty cash fund daily Generated FTE reports following running payroll for the department managers Regularly monitored the cash deposits from three different banks and create reports for management Instructed new employees during orientation and answer their questions effectively Kept abreast of changes in wage and tax laws for compliance

Kirkland, Washington, United States

 Accurately prepared and administered vaccinations to patients Performed hemoglobin and urine tests Properly documented patients’ charts and stocked examination rooms Assisted physicians in keeping the doctor on schedule and on task

Bellevue, Washington, United States

 Performed accounting, accounts payable and accounts receivable duties Processed payroll in an accurate and timely manner Reconciled bank statements properly and corrected errors as required Filed paid invoices and bank statements appropriately

Honolulu, Hawaii, United States

 Properly billed tourists and wholesalers for their stay at the hotel Precisely reconciled hotel’s daily activities Research and resolve billing/payment discrepancies

Laie, Hawaii, United States

 Recorded daily invoices for BYU-Hawaii’s food services, library, and bookstore Monitored expenses and generated weekly checks for suppliers Verified check requisitions, limited purchase drafts and invoices for accuracy

Bachelor Of Science - Bs, Accounting

Associate Of Science - As, Medical/Clinical Assistant