• Conducted over 110+ comprehensive accident investigations involving guests and employees, employing the 5Ws and 1H methods for root cause analysis and corrective action guidance. Gathered evidence, including photos and witness statements, and prepared unbiased reports for risk management, legal, and insurance teams, ensuring thorough documentation and follow-up via Intelex• Performed safety audits across the park to ensure compliance with local, state, and federal guidelines. Conducted monthly inspections of over 700+ fire extinguishers, with each team member auditing 100+ units to confirm they were current and accessible, maintaining high safety standards• Served as the park safety liaison during guest and employee incidents, demonstrating professionalism and maintaining confidentiality. Assisted in creating technical reports that identified risk trends and presented findings to leadership, contributing to the development of actionable safety plans and continuous improvement efforts

- Executed the development and establishment of a program, leveraging a five-year, $3 million grant from the U.S.Department of Education to build a comprehensive and impactful initiative.- Exhibited administrative abilities by strategizing and implementing strategic planning, including strategy formulation, hosting weekly team meetings, attending lead meetings, maintaining communication with team leaders and peers, managing email correspondence, coordinating multiple events per semester, and implementing effective marketing strategies, including strategy development, through compelling flyers and posters.- Supervised and led execution of workshops and PowerPoint presentations, including resume and mock interview workshops, benefitting various UTSA students.- Collaborated with and oversaw two to four peers per semester to organize diverse events supporting graduation retention.Liaised with external entities, such as the UTSA Career Center and industry professionals, to provide educational sessions and networking opportunities, boosting student engagement every semester.- Demonstrated commitment to professional growth by completing over 35+ LinkedIn Learning courses, covering leadership, communication, adaptability, and more.Attended numerous in-person professional development workshops and training sessions to enhance skills and knowledge.

• Completed over 150+ hours of ride-alongs during a competitive internship with the San Antonio Police Department, gaining firsthand experience in law enforcement operations and procedures. Authored and submitted weekly reports detailing observations and experiences, enhancing operational awareness and communication within the department.• Maintained composure and resourcefulness in high-pressure and sensitive situations, earning commendations for professionalism while supporting officers and civilians. Demonstrated adaptability and effective problem-solving during stressful scenarios.• Utilized bilingual skills to facilitate communication in 3+ case-related interactions, improving rapport with Spanish-speaking individuals and contributing to more effective case resolutions. Upheld strict confidentiality protocols, handling sensitive information with discretion and professionalism.