- Assisted in the maintenance and management of the books and accounts in the company.- Ensured correct amounts, payments, and records.- Underwent internal audit of accounts and transactions.

- Consulted with a techno-accreditation non-profit organization on their corporate strategy plan.- Conducted research and analysis to inform data-based solutions.- Met weekly with the clients and the team to discuss and update the progress of the project.- Acquired Skills: improved client-facing skills, teamwork skills, communication skills, and analytical skills.

Breaking Language Barriers Network (BLBN) is a non-profit organization that provides free online English classes on a weekly basis to new immigrants in Canada and those who are motivated to improve their English speaking skills. Our primary objective is to support immigrants in their adaptation to Canadian society by equipping them with the necessary language skills to interact with their new community. We strongly believe that language is an essential part of a culture, and it plays a crucial role in fostering relationship-building.Main responsibilities:- Recruited and interviewed talents to co-found the start-up non-profit organization.- Planned business strategies and managed the operation of the organization according to the organizational strategies, goals, visions, and missions, increasing student enrolment by 1000% in the first month.- Created the organization's webpage, coordinated social media advertising, and contacted potential targets for collaboration and donation.- Coordinated social media advertising and networked with potential targets for collaboration and donation, successfully raising US$200 in the first month.

- Provided mental health consulting to clients.- Led a group of 10 to 15 clients, overseeing discussions of their daily concerns and mental health goals.- Coordinated cohesion during group activities.

- Analyzed current digital trends and provided start-up publication strategy consulting on marketing and business management.- Coordinated social media advertising of individual artists' work on platforms such as Instagram and Facebook, increasing followers by 500% in 4 weeks.- Provided administrative support, including performing data entry, sending out emails, and digitizing artists’ work.- Designed visual content of literary works.

- Coordinated with the research team to manage the research process by instructing participants on the procedures and overseeing the research progress.- Directly interacted and communicated with participants to study the influence of AI on human interaction, communication, behavioral change, morality, and social bonding.- Controlled software to manage the study of human-AI interaction.

- Under the supervision of Prof. Amber Dejohn to assist in the research project collaborated with Tsinghua University to study Chinese senior migrants' lives in Ontario, Canada.- Reviewed the dataset spreadsheet and performed data cleaning to ensure the reliability and validity of the dataset.- Coordinated with the research team to reorganize and re-code the dataset on the spreadsheet, and documented all changes made during the data cleaning process.- Generated a new code book for the survey.- Translated Chinese characters into English for data analysis.- Conducted research on and collected GIS data of Chinese provinces and towns.

- Under the supervision of Dr. Michael Widener to interview and consult 235 food bank users to investigate current food bank services in Toronto and explore solutions to improve food security outcomes.- Coordinated with the research team to develop a high-quality interview template to maximize the interview outcome.- Quantified and analyzed large datasets in Excel and RStudio.- Conducted research on the current services and management style of food banks in Canada.- Promoted and invited to participate in subsequent and other research projects by the supervisor.

- Welcomed and assisted incoming students and their parents with their questions regarding campus life and programs at UofT, as well as university student life in general.- Communicated information about different resources and events at UofT.- Redirected students to the proper resources.- Resolved incoming students' concerns about transitioning from online classes to in-person classes.

- Under the supervision of Prof. Alexander Dyck and Adel Khusnulgatin to assist in their research on Canadian companies' management strategies, liability policies, and financial outcomes.- Reviewed 500 Canadian firms’ 11 years of annual financial reports and management information to analyze the organizational performance, management strategies, and employee benefits of the firms.- Presented data to firms on the relationship between organizational performance and management strategies, such as the purchase of Directors’ and Officers’ reliability insurance.- Promoted and invited to participate in a subsequent research project by the supervisor.

- Identified, marketed, and sold products and services to clients based on their needs and wants.- Responded to clients' inquiries and resolved clients' concerns to increase clients' satisfaction and build long, trusting relationships with clients.- Maintained clients' relationships through phone-call and message contacts.- Provided office administrative and front-desk support, such as sending emails, answering inquiry calls, managing client accounts and payments, tracking product stock, scheduling, etc.- Exceeded and increased sales revenue by 15%.

- Represented a class of 1000 students and advocated for their preferences in activities, as well as personal and academic support.- Worked with diverse teams to plan and advertise more than 20 events that attracted over 5000 students from diverse backgrounds, which accounted for an increase of 5% in participation from the previous year.

- Identified, marketed, and sold products and services to clients based on their needs and wants.- Responded to clients' inquiries and resolved clients' concerns to increase clients' satisfaction and build long, trusting relationships with clients.- Maintained clients' relationships through phone-call and message contacts.- Exceeded and increased sales revenue by 10%.

- Served clients in a professional and client-oriented manner in a fast-paced environment.- Responded to clients' inquiries and resolved clients' concerns to increase clients' satisfaction.- Managed client payments.