• Process Account Opening, Account Maintenance and/or SignatureMaintenance for Individual customers• Compete all requests with accuracy and within the agreed Service LevelAgreement• Assist to handle enquiries/ escalation from Local Branches, ContactCentre and Business/Support Units• Assist to prepare and submit management/ statistical reports• Assist in any projects or ad-hoc initiatives/duties, as assigned.

• Design Floorplan using Adobe Illustrator• Do Quotation with using Microsoft Excel• Whatsapp Clients to meet up at showroom or zoom to discuss their requirements – Sales talk• Assisting Clients to choose their floor tiles, wall tiles, etc• Liaise with contractors to check for the pricing• Proposing idea to customer

• Issue Invoice and Delivery Order• Inputting GST for Quarterly Annually Auditing• General Administrative Work• Fax to supplier for ordering stocks using excel

• Taking picture of products• Uploading products on different shopping platforms• Answering Customer enquiries regarding product• Count stocks and uploading it on excelDesign catalogue on PowerPoint

• Carried out day to day duties accurately and efficiently• Followed up with clients to verify optimal customer satisfactionfollowing support engagement and problem resolution• Demonstrated respect, friendliness and willingness to help whereverneeded• Help customer to change address and confirm delivery time through calls

• Calling Clients to arrange dates to visit their interested properties• Creating Power Points for a Brief Overview of the Property to sendto the Clients