911 Emergency Dispatch and Communications

Located inside Oaklawn Jockey Club

Ensuring excellent customer service. Resolving problems/conflicts in a diplomatic and tactful manner. Leading by example and providing a safe and secure environment for all guests. Maintaining confidentiality of Oaklawn Jockey Club and its patrons. Providing accurate and legible incident reports.

Helping prepare table games department and train employees for Grand Opening of Scarlet Pearl Casino. Observe all games, players and dealers to ensure accuracy of game and to ensure game protection. Provide top level customer service. Quickly assess and fairly resolve guest disputes. Actively promote customer loyalty program. Establish positive, long-term relationships with guests. Evaluate customer play and issue comps as requested. Accurately track player actions by noting buy-ins, length of play, win/loss and average bet. Operate all games in accordance with all gaming laws, Title 31 and company policies. Employee training. Effectively coaching employees using positive reinforcement.

Independent contractor. Promote and drive product awareness to targeted health care providers. Execute company-approved Product Marketing plans. Accurately document call and sample activity and submit to Team Leader each week by deadline. Maintain comprehensive documentation outlining all call and sample activity for the entire project. Manage territory through pre-call planning and material inventory.

Monitor Table Games, Casino Cage, Soft Count, Hard Count, and Change Booth areas and personnel as well as all employees adjunct to casino floor. Review videos and complete documentation regarding specific slot and table game jackpots, guest complaints, suspicious activities and variances in all departments.

Co-host and Producer of Yahoo Sports 730 Memphis morning drive sports talk radio show. Radio advertising sales. Creating advertising campaigns for and promoting sponsors via writing and recording radio spots, designing online ads and social media updates. Design, content writing and maintenance of both The Rick Ray Show and Yahoo Sports 730's web sites.

Firefighter I&II, EMT-Paramedic, Hazmat Tech, Pumper driver qualified. Field Training Officer training probationary EMT-Basic and Paramedic recruits as well as EMT-Basic and Paramedic students from Southwest Tennessee Community College and Northwest Mississippi Community College.

911 Emergency Medical Service, Paramedic

Tri-State Level I Pediatric Trauma Center

Deal all table games including craps, blackjack, roulette, baccarat and carnival games at an expert level in a high volume casino. Observe all games, players and dealers to ensure accuracy of game and to ensure game protection. Provide top level customer service. Quickly assess and fairly resolve guest disputes. Actively promote customer loyalty program. Establish positive, long-term relationships with guests. Evaluate customer play and issue comps as requested. Accurately track player actions by noting buy-ins, length of play, win/loss and average bet. Operate all games in accordance with all gaming laws, Title 31 and company policies. Employee training. Effectively coaching employees using positive reinforcement.

Deal all table games including craps, blackjack, roulette, baccarat and carnival games at an expert level in a high volume casino. Observe all games, players and dealers to ensure accuracy of game and to ensure game protection. Provide top level customer service. Quickly assess and fairly resolve guest disputes. Actively promote customer loyalty program. Establish positive, long-term relationships with guests. Evaluate customer play and issue comps as requested. Accurately track player actions by noting buy-ins, length of play, win/loss and average bet. Operate all games in accordance with all gaming laws, Title 31 and company policies. Employee training. Effectively coaching employees using positive reinforcement.

Accurately deal craps, blackjack, mini-baccarat and poker derivative games. Ensure game protection. Provide excellent customer service.