Angelo Alves Email & Phone Number

As an IBM RPA (WDG Automation) Specialist, I have extensive experience across various industry sectors, with a primary focus on the telecommunications industry. Since the beginning of my career as a developer, I have been involved in different business domains, actively participating in all project phases, including solution design, development, testing, implementation, monitoring, and continuous improvement.Throughout my journey, I have taken on prominent roles, such as Solutions Architect, leading the development team and ensuring the delivery of high-quality solutions to clients. Additionally, I have served in Pre-Sales roles, working closely with clients, presenting solutions, identifying ideal scenarios, developing proof of concepts (POCs), and sharing my knowledge with the Project team through customized training and workshops.My close collaboration with different teams has been pivotal to my success. I have collaborated with the Services team, providing guidance on best practices in robot development and offering day-to-day technical support. I have worked in conjunction with the Product team, contributing to the development of new features and enhancing existing capabilities. I have also supported the Support team, assisting in problem resolution and addressing customer challenges. Furthermore, I have worked closely with the Sales team, leveraging my expertise to identify solutions for the challenges faced by clients.With my comprehensive experience in IBM RPA and my ability to effectively collaborate with diverse teams, I constantly strive for success in implementing automation projects.