Angelo Ciaramello Email & Phone Number

Florida, United States

Miami, Florida, US

Miami, Florida, US

Leverkusen, North Rhine-Westphalia, DE

Leverkusen, North Rhine-Westphalia, DE

Bayer’s IT College New Hire Program - January 2019Marketing and Sales IT Operations Execution TeamResponsible for end-to-end service process management for N.A. Marketing & Sales landscape including support & maintenance and monitoring & optimization to ensure reliability and efficiency.

Giving instruction and feedback to students during Group Fitness Classes of 10+ people

Stockholm, SE

• Responsibilities:
• Lead Generation
• Campaign Management
• Customer Prospecting and Qualification

Stockholm, SE

• Responsibilities:
• Create, update, and manage excel sheets and reporting to increase efficiency of marketingcampaigns for the sales department
• Qualifying leads from marketing as sales opportunities
• Organize and prioritize key tasks in reporting directly to the Senior Sales ExecutiveAchievements:
• Successfully generated and distributed marketing campaigns while managing responses to over 300 contacts per day.
• Developed and implemented standard operating procedures that effectively shortened timelines of all key tasks.

New Brunswick, NJ, US

• Responsibilities:
• Work in a cross-functional user group to assess and recommend a broader adoption of the Salesforce CRM.
• Coordinate with the Director of Corporate Engagement to translate procedural plans into executable processes within the department.
• Help maintain and enhance salesforce information system.
• Develop standard operating procedures that lead to better identification and management of customer outreach opportunities.Achievements:
• Developed 12+ standard operating procedures.

Edison, New Jersey, US

• Responsibilities:
• Support Administrative and Marketing processes through lead generation/qualification and CRM database development.
• Work internally with VP of Sales on a routine basis to identify and prospect new business opportunities.
• Initiate and cultivate relationships with prospective clients.Achievements:
• Distributed information to over 600 companies leading to a 5% conversion of new business opportunities.
• Complete migration of customer information from excel to a new customer relations management system that helped to limit excess information and organize customer engagement.

Leverkusen, North Rhine-Westphalia, DE

• Responsibilities:
• Monitoring and processing of Helpdesk Tickets submitted by a field sales organization of over 900 personnel.
• Support the Sales and Operations teams through making personnel changes in the Customer Relations Management System.
• Analyze User Acceptance Testing for enhancements to the Veeva CRM system.Achievements:
• Recognized 5 different times with On the Spot awards for performance.
• Responsible for processing over 250 Helpdesk Tickets while ensuring satisfaction of internal communications.