Angelo Coelho

Angelo Coelho Email and Phone Number

Software Support Specialist at etfile @ etfile
hopkinton, massachusetts, united states
Angelo Coelho's Location
Marlborough, Massachusetts, United States, United States
About Angelo Coelho

Angelo Coelho is a Software Support Specialist at etfile at etfile.

Angelo Coelho's Current Company Details
etfile

Etfile

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Software Support Specialist at etfile
hopkinton, massachusetts, united states
Website:
etfile.com
Employees:
11
Angelo Coelho Work Experience Details
  • Etfile
    Software Support Specialist
    Etfile Aug 2015 - Present
    Northborough, Ma
    Provide support to our clients, developers and business operations relating to our software products.● Respond to calls, emails, cases to troubleshoot issues, answer questions, demonstrate features of our software products, fulfill requests, and perform software/scanner installations and certifications● Resolve issues by identifying user errors, bugs and applying the proper solutions, often time through SQL querying and updating SQL data, registry editor edits, registering files via command prompt, adjusting Windows settings, or identifying the cause on their or our server● Setup SQL and etfile on servers, restore or attach databases, run SQL queries, perform database conversions, file decryptions, and data imports● Utilize Salesforce/Zoho to keep track of and update cases that are coming in and have been elevated to development. Also used to look up solutions from similar past cases
  • Northeastern University
    Operations Technical Assistant
    Northeastern University Jul 2011 - Jun 2015
    Boston, Massachusetts, United States
    Supported the computer hardware, software and printer+scanner needs of facility and staff of the D’Amore McKim School of Business● Communicated with faculty and staff about their computer and printer incident or request and resolved them● Trained part time workers on performing job tasks, computer installations and troubleshoot various issues● Troubleshot various computer incidents (network related issues, viruses, printer errors, software questions, email issues, Internet related issues and monitor display troubles)● Fulfilled customer and work requests (set up dual monitors, move or rearrange set ups, crimp Ethernet cables, backup files, write guides, image, and install a work computer)

Angelo Coelho Education Details

Frequently Asked Questions about Angelo Coelho

What company does Angelo Coelho work for?

Angelo Coelho works for Etfile

What is Angelo Coelho's role at the current company?

Angelo Coelho's current role is Software Support Specialist at etfile.

What schools did Angelo Coelho attend?

Angelo Coelho attended Northeastern University.

Who are Angelo Coelho's colleagues?

Angelo Coelho's colleagues are Paul Roberts, Justin Campbell, Natasha Linton, Bob Linton, Kennith Lee, Jaiprakash Mistry, Edenson James.

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