Angelo Da Silva Email and Phone Number

• Supplier engagement and stakeholder management• Contract procurement – undertaking tenders and writing agreements for new suppliers• Managing Capex projects• Financial responsibilities: Formulating and tracking OPEX and CAPEX budgets, Identifying and implementing cost/operational efficiencies, End of month accruals, Raising purchase orders, Reviewing invoices, Processing payments• Subject to rigorous internal auditing, going above and beyond Australian legislative requirements as deemed critical by IKEA Global directives.• Identifying and organising repairs and maintenance for equipment and amenities – providing a proactive approach in order to minimise disruptions.• Supervision of contractors• Managing various contracts, included but not limited to cleaning, waste, HVAC, fire services and general trades• Building relationships, and enhancing the customer service delivery within the store environment• Undertaking monthly reporting to regional manager• Daily reporting on reactive maintenance and follow up with contractors where required• Complying with WHSE legislation and ensuring building codes are adhered to

• Identifying and organising repairs and maintenance for equipment and amenities – providing a proactive approach in order to minimise disruptions.• Supervision of contractors• Managing the cleaning contract• Building relationships, and enhancing the customer service delivery in all interactions with client• Identifying and implementing operational efficiencies for client• Undertaking monthly reporting to senior managers• Daily reporting on reactive maintenance and follow up with contractors where required• Undertaking workspace planning for relocations and building stack planning• Complying with WHSE legislation and ensuring building codes are adhered to• Providing coverage for supervisor when he is away, includes paying invoices, ensuring preventative maintenance job closures are actioned in accordance with stipulated SLA’s and being the point of contact for interactions with colleagues and other stakeholders.• Assisted in the space planning and relocation of 500+ staff• Provided an excess of $1.5M in operational savings to client over a 12 month period, with a further $18M of proposed savings to client in leasing costs over the next 10 year period

• Providing quality administrative, organisational and situational support for a national team of Commercial Valuers.• Providing exceptional client service, managing professional communication between clients, instructing banks and Valuers using MS Office suite.• Responsibility for entering all new valuation orders into the CBRE database system and maintaining a database of spreadsheets to track jobs and ensure critical performance benchmarks are met.• Working collaboratively in a team to provide professional level customer service to institutional and corporate clients (including major banks).• Support Team Leader in meeting business goals.• Training new staff.• Adhering to outlined KPIs and service standards applicable to the role.

•Working with supervisor to manage relationships with contractors to ensure that necessary contractual agreements are in place.•Tracking workflow of projects in the pipeline and addressing 'road blocks' where appropriate.•Assessing compliance of contractors with the new Workplace Health and Safety legislation.•Creating processes for effective workplace practices in line with outcomes of internal audits.•Conducting monthly audits of vendors and reporting the necessaryfindings to ensure compliance.