Logistics Coordinator
Mansfield, Texas, United States
online ordering system and database. Performed all aspects of order fulfillment including pulling materials, packaging orders, and placing orders in delivery area. Maintained inventory controls by collecting stock location orders and printing requests. Adhered to organization standards and protocol to ensure service quality. Maintained a safe and clean work environment by keeping all assigned areas free of hazards. Utilized many computer programs to complete reports, handle online orders, ship products, order supplies, customer accounts. Maintained constant communication with customers and management of other departments via e-mail, video call(Skype) and phone calls. Handled any escalated calls dealing with customers products, orders and accounts. Did everything within my power to make sure the customer was satisfied at the end of those calls. Worked from home occasionally. Maintained a quiet work environment while working from home.