Architect / Senior Designer
Current- Cultivated and maintained strong relationships with over [300] clients worldwide.- Coordinated with the inventory team, reducing company waste by [30%].- Logistics Expertise: Acquired in-depth knowledge in shipping and logistics.- Assisted in increasing company sales by more than [200%].- Developed and added more than [10] products for the company using designed patterns using CNC machine using CorelDraw.- Worked collaboratively with cross-functional teams in Marketing, Finance, Customer Support, and Operations to deliver compliant and efficient client experiences.- Negotiated, managed, and interpreted customer requirements, offering tailored products and services that met quality, price, and delivery needs.- Provided pre-sales and post-sales technical support and product education, contributing to the design of custom- made products and responding to client needs.- Responsible for take-offs of natural stone spec’d on large scale projects: Blue Heron Communities (Las Vegas, NV), Tilal Al Ghaf (Majid Al Futtaim)- Assisted in façade design on a residential tower in collaboration with Killa Design Group (Dubai, UAE)- Coordinated and assisted in an onsite mock-up design for [162] villas in Tilal al Ghaf (Dubai, UAE)- Generated more than [80] texture maps acquired from product photos, helping in increasing traffic into company’s website and engagement with external designers. - Planned and executed marketing presentation and campaigns for more than [40] architecture firms in Dubai, Qatar, Lebanon, and Turkey. - Sourced local and international suppliers to secure material, presenting and assisting clients with the selection of finishes.- Scheduled and attended client meetings to establish requirements, presenting drawings and various 3D design tools to help secure project meeting clients budget, taste, and timeframe. - Enhanced team communication and customer service, leading to a significant rise in client satisfaction scores.