Angelo Johnson Email & Phone Number

Cape Town, Wc, Za

Cape Town Area, South Africa

Client Relationship Management: Act as the main point of contact for key accounts, building strong, long-term relationships. Understand client needs to offer tailored solutions, regularly engaging with them to ensure satisfaction and address issues promptly.Sales Strategy Development: Create and execute strategies to meet sales targets within key accounts. Identify opportunities for upselling and cross-selling, adapting strategies based on market trends and client needs.Solution Presentation & Demonstration: Present and demonstrate software and service capabilities, customizing pitches to address client pain points. Prepare proposals, negotiate contracts, and align with client expectations.Client Onboarding & Implementation Support: Oversee the onboarding of new clients, ensuring smooth transitions and successful software implementation. Provide ongoing training and support to maximize client benefits.Performance Monitoring & Reporting: Track account performance and generate reports on sales, identifying areas for improvement. Use insights to refine strategies and enhance client outcomes.Cross-Functional Collaboration: Work with marketing, product development, and customer support teams to ensure a cohesive approach to client management. Communicate client feedback to influence product or service improvements.Customer Advocacy: Represent the client’s voice within the company, advocating for their needs in internal meetings and decision-making processes to ensure satisfaction and retention.Revenue Growth & Retention: Focus on growing and maintaining revenue from key accounts, developing strategies to reduce churn and increase customer lifetime value.Industry & Product Knowledge: Stay updated on industry trends, technology advancements, and competitors’ offerings. Continuously enhance product knowledge to effectively communicate value to clients.

Cape Town Area, South Africa

I currently own the Cape Style Cheese franchise. We supply a wide range of cheeses, local and import. The various cheeses are cut and sealed per order and delivered to our clients on demand. We have proudly collaborated with Picup to deliver these cheeses.

Worcester Area, South Africa

Having gained enough experience within the restaurant industry, I felt that it was time to move up within the same industry and owned and operated a St. Elmo's Pizza branch.

Cape Town Area, South Africa

After working in my previous position, I moved to the same position for a different company. My roles were the same as before and I continued to gain my experience in the restaurant industry.

Cape Town Area, South Africa

I was responsible for all operations including the opening and closing of the store and recruitment and training of all employees. I was also responsible for stock takes, food cost calculations, local marketing, customer service, setting sales projections and sales targets.