Angelo Loveras Email & Phone Number

715 Merrick Ave, Westbury, Ny 11590

41-15 19Th Ave Astoria, Ny 11105 United States

Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards.Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels.Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems.Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels.Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety.Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws.Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems.

Long Island City

60-74 Metropolitan Ave Ridgewood, Ny 11385

Ensures customer retention and profitability in this profit center by hiring, training, and measuring the performance of salespeople and establishing customer-focused sales standards.Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.Hires, trains, motivates, counsels and monitors the performance of all new-vehicle sales employees.Prepares and administers an annual operating budget for the new-vehicle sales department.Understands, keeps abreast of and complies with federal, state and local regulations that affect new-vehicle sales.Directs and schedules the activities of all department employees, ensuring proper staffing always.Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.Maintains an accurate daily log that reflects all sales activities in the dealership.Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.Develops, implements and monitors a follow-up system for new-vehicle purchasers.

41-15 19Th Ave Astoria, Ny 11105 United States

•Managing assigned customers and proactively meeting with them - in person and over the phone - to build lasting relationships, discover financial needs and tailor product and service recommendations.•Making lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week by helping the customers with online banking.•Partnering with Specialists (Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs.•Retain, and expand banking relationships with clients by profiling and tailoring financial solutions to satisfy specific client needs in order to meet established individual and team goals.•Ensures superior customer service levels are maintained while striving to secure entire non-credit relationship. Ultimately responsible for a book of deposit business 0-200 MM.•Adhere to and enforce Banking regulations and Bank policies and procedures to mitigate risk and fraudulent activities. Educate and train staff on changes to regulations and policies as they occur.•Keeping track of our Book of Business and building a stronger relationship with our business clients by calling them and uncovering financial needs for example , opening business savings or checking and helping them with business loans applications