Angelo Santos Email & Phone Number

As a Senior Principal Account Manager at TTEC, I manage complex and strategic accounts for global clients in various industries, leveraging my expertise in client management and project management. With over 20 years of combined experience in the software development, business process outsourcing, and client management, I have a deep understanding of the technical, business, and operational aspects of delivering high-quality solutions that meet and exceed client expectations.My core competencies include client management, project management, systems design, system analysis, change management, risk management, and software engineering. I have successfully led and delivered multiple large-scale and cross-functional projects, involving diverse teams, stakeholders, and technologies. I am passionate about building long-term and trusting relationships with clients, and ensuring their satisfaction and loyalty. I am also committed to continuous learning and improvement, and staying updated on the latest trends and best practices in the CRM and project management domains.

Listed skills include Project Portfolio Management, Systems Analysis, System Design, Change Management, and 20 others.

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  Ama University

  Computer Science