Angelo V. Email & Phone Number

• Led the Quality Assurance Testing of the latest technology system, “Merchdice,” for the Ultimate Coupons site
• Developed the Features documentation for all 4 coupon websites
• Served as acting project manager by managing a group of 7 in-house developers, 5 developers abroad, and 3 quality assurance engineers abroad
• Processed incoming bug reports, recreated them and assigned to developers for solutions implementation
• Monitored and updated the JIRA ticketing system for the new Merchdice and other lower tiered sites

• Provided administrative support to the Gates Grant Research team – USC Rossier School of Education Dean, 4 faculty, 2 contractors, and invited guests
• Created various documents, reports, letters, and correspondence
• Communicated with faculty and staff of USC Rossier’s internal and external communities, partners, candidates, and stakeholders
• Extracted datasets from the online learning management system (LMS) needed for the study
• Generated meeting notes and followed-up/implemented action items

• Administrative Assistant (January - May 2013)Student Administrative Assistant (June - December 2012)
• Provided administrative support to the 5-member academic advising team, Placement Coordinator, Director of Guided Practice, and Program Coordinator on matters such as registration, student enrollment status, financial.
• Created and revised the MAT-Teaching English to Speakers of Other Languages (TESOL) student handbook and student administrative assistant handbook
• Assisted in the planning and coordination of all MAT events, such as New Student Orientation, Guiding Teacher Orientation, career development workshops, and commencement activities
• Trained new 2 student administrative assistants

• ITP 411 Interactive Media Production (Instructor: Larry Jordan)Information Technology Department, USC Viterbi School of Engineering
• Review, evaluate and grade class labs and assignments
• Guide students during labs and class demos.
• Provide online troubleshooting assistance to students as needed.

Los Angeles, CA

Greater Chicago Area

Bachelor'S Degree, Computer Science, Minor In Web Technologies And Applications

Associate'S Degree, Natural Sciences