Bryan Angelo Email & Phone Number

Sandton, Gauteng, ZA

Rosenberg, Texas, US

- Provide PC Hardware Support to the manufacturing plant, administrative offices, and remote staff.- Plan, install, manage and maintain the Unifi network infrastructure- Administer on-prem bare metal and virtual windows and linux servers including, installation, patching, backups, and issue troubleshooting.- Administer Office 365 and Azure infrastructure..

• Provide first call resolution and tier 2 phone support for wireless internet customers in East Texas
• Schedule service calls for customers who require hands on resolutions
• Answer billing and sales related questions over the phone and email
• Manage new service installation projects
• Facilitate moves, adds, and changes for wireless internet customers
• Monitor network status of cabled and RF networks and report any tier 3 issues to the technologydirector

Galveston, Texas, US

• Manage the day to day operations of the video services department, including timecards, processmanagement, policy adherence, employee schedules, on-boarding, and performance management
• Responsible for the development and review of department business processes and technologystandards.
• Serve as administrator over the Video Operations Active Directory tree on the UTMB Domain,
• Responsible for overseeing systems administration of the departments virtual machines supportingvideoconferencing, global directory, file storage, and AMX/Crestron code repository
• Manage department projects and provide project management support for IS and campus projectscalling for audio-visual services, equipment, and construction.
• Manage relationships, communication, and support agreements within IS, to campus end users, andwith outside vendors

Manage Tank's Paintball Parks, currently 2 locations, with sales of approximately $30,000 per week.Handle all merchandising, inventory control, ordering, cash control, and maintenance. Oversee store opening and closing procedures.Direct sales floor activities, assist customers and address customer concerns.Input data to prepare dally sales reports and.

Houston, TX, US

• Serve as engineer for the Telehealth Control Center operations team. This includes any repairs, changes, moves, installs, or upgrades to the equipment in the Telehealth Operations Center (TOC)
• Serve as systems administrator for the Cisco IPTV, Starback Streaming Server and NCAST streaming media systems. Perform, updates, backups, virus and malware scans on these systems.
• Serve at technology specialist for the Telehealth Services and UT Television departments, providing them with PC Support, IT Project Management, technology advice, and evaluation.
• Program AMX Control Systems and Touch Panels according to designer specifications for use in Telehealth class and conference rooms.
• Evaluate new technology, equipment, and software in the area of telecommunications and videoconferencing
• Provide consultation services for other MD Anderson Departments who need expertise in the area of tele-presence and videoconferencing

Galveston, Texas, US

• Regularly evaluates the current status of the EHN WAN and suggests upgrades or design changes in order to save time orbetter manage traffic flow.
• Utilize tools such as MRGT, CiscoWorks, WhatsUp Gold and others to update management of the status of the EHN WAN 24/7
• Evaluates, Prices, Orders, Configures and Installs all Cisco LAN and WAN equipment statewide on the EHN Network
• Manages EHN Checkpoint VPN-1 Firewall including any rules changes, adds, or removals network wide.
• Provides Consultation to 3rd parties on network requirements for Video, Data, and Voice needs.
• Provides Tier 3 support for the UTMB Wide Area Network. EHN maintains a double-star, redundant statewide T-1 network that connects 183 Texas prisons, as well as several county and private organizations.

Huntsville, TX, US

• By designing, implementing, maintaining, and operating the CJC’s network of Web, SQL, ColdFusion, and FileMaker Pro servers, obtained hands-on experience working in the role of Systems Administrator for the CJC..
• Developed an Applied Psychology in Criminal Justice online journal utilizing PHP, SQL, and JavaScript languages to build a site to which will allow 100% online management of submitted journal papers.
• Manages a team of 2 student technicians who assist in providing desktop support
• Responsible for installation of the CJC PC and Appliance based videoconferencing systems. He was particularly responsible for guaranteeing physical security of the equipment and room as well as network security by.
• Provides consultation for technology purchases of the center are compliant with university security policies and compatible with current equipment.
• Provides Faculty and Staff with training on new software, updates, and equipment

Huntsville, TX, US

• Developed scripts to securely remotely manage desktops.
• Detect, isolate and clean viruses from infected computers.
• Assist in network rollout of software packages by providing on-site support when necessary.

Bs, Industrial Technology

Associate; Culinary Arts, Science