Angelo Buhayan Email & Phone Number

Metro Manila, National Capital Region, Philippines

• Act as a techno-functional consultant and provide recommendations on process.• Configure and manage client’s instance on Darwinbox; Assist and Train clients to do it on their own. (Darwinbox Super User)• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals.• Drive product adoption, increasing overall retention and achieve process success for customers.• Support clients during critical HR events like Appraisal, Increments etc.• Support clients to resolve queries or bugs, as and when required.• Gather feedback on product experience during the entire customer lifecycle via targeted surveys.• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities.• Share best practices with clients on how to achieve product success with Darwinbox.• Identify risks proactively, mitigate and escalate as deemed appropriate.

Metro Manila, National Capital Region, Philippines

• Design and drive effective implementation of strategic HR programs (Workday) and projects.• Ensure HR employees are informed, integrated and enabled. • Act as the SME - supporting teams, applying deep expertise and knowledge on HR Tools and HR Processes such as Workday Recruitment and Onboarding, Service Now, Abacus etc.• Act as single point of contact within and outside team or project to ensure connection and integration of team members and ensure timely response to requests. This includes coordination/communication with appropriate leads and their personnel to ensure initiatives meet schedule, budget, and quality commitments. Ensure stakeholders are kept up to date.• Help translate HR vision and strategy into tool requirements for implementation.• Define and manage team structure, agendas and materials to keep people connected, informed and engaged.• Orchestrate timely delivery of initiatives across a complex, global organizational structure as well as manage the critical path, project dependencies, deliverable completion, milestone compliance and cost/budget.• Track, measure, report and communicate project costs, performance issues and risks minimizing exposure to project risks/issues by developing mitigation plans and escalating critical risks and issues that cannot be resolved. This may also include creating templates and other materials to produce reports as required.• Produce consolidated project status reporting and review project status reports, milestones and action item logs.• Create solution on process gaps and alignment by providing structural design of general process systems.• Redesigned global materials (Job Aid) to align with the current local process.

Metro Manila

• Conduct Quality Audit.• Manage High touch Onboarding and Background Check.• Create QA reports.• Conduct and validate RCA.• Train new joiners (subcon, new regulars in the team).• Contribute and take part to Ad Hoc Tasks as needed or any other.• Facilitate Onboarding Pre-Employment requirement discussion.• Point of contact and manage relationships with multiple stakeholder group and key individual Provide data-driven insights and analysis to generate improvements on operations, programs, processes and policies for effective service delivery to support Human Resources and strategies.• Well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders.• Constantly on the lookout for ways to enhance value for your respective stakeholders/clients.• Responsible for providing backend HR services to business operations. HR operations and operational HR services, include administrative services, job analysis, and employee relationship management.

Marikina

• Cascade Training Programs and Follow-Through Activities – Facilitate training programs for Managers, Specialists, Supervisors and Rank and File employees; execute follow-through activities.• Customize Training Activities – Customize training modules and activities to meet business-specific needs.• Implement Team Building Activities – Implement activities to build and strengthen teamwork.• Perform Administrative Tasks – Prepare reports, monitor, and maintain equipment & supplies.• Identify and Assess Training Needs – Implement TNA/LNA; gather data, consolidate results, and give recommendations.• Support Design of Training Curricula: Implement TNA using TNA tools; gather data and & consolidate results• Perform administratice tasks: Prepare reports; monitor and maintain equipment & supplies. Manage database of employees ensuring all trainings were accounted to each employees profile.

Taguig

• General "Go to person" for all queries to ensure smooth operations Assist Office Manager, Receptionist and PA's where needed to cover workload, including general office management, leadership support, reception duties and coordination of business wide meetings & events.• Coordinate team meetings and events, including outlook calendar invites, facilities & equipment.Provide general administrative support to team, including diary management, travel and expenses, correspondence and other duties as required.• Meet and greet clients and candidates.• Room bookings for interviews and internal meetings.• Coordinate webex and VC where required for meetings, client pitches and training.• Coordinate invoicing and billings processes.

Ncr - National Capital Region, Philippines

• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.• Represents the executive by attending meetings in the executive's absence; speaking for the executive.• Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.• Maintains customer confidence and protects operations by keeping information confidential.• Secures information by completing data base backups.• Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Contributes to team effort by accomplishing related results as needed.

Pasig City

Track progress, deadlines, and priorities of all projectsPrepare Word, Excel and PowerPoint documentsManage Pre-Employment ProcessesTrack cost and effectiveness of media outlets for job postingsPost new positions on various websites including Indeed.com, BestJobs.com, Teradoor, MoreThanJobs.com and Jobscloud.netSort incoming resumes and logs them into appropriate tracking spreadsheetsComplete and mail out regret lettersCoordinate candidate interviews, physicals, and testingSend background checks to HR Plus and save results when they are returnedComplete and mail out offer lettersManage Client SatisfactionMaintain a satisfied level of customer service with clients both internal and external.

Ncr - National Capital Region, Philippines

FutuReady Asia hopes to be a catalyst for action inspiring youth to make decisions and implement plans to improve their quality of life. With its sight set on imparting relevant skills to the next generation, FutuReady Asia engages all stakeholders, regardless of race, socioeconomic status, or interests. Specializing in youth and human capital development, FutuReady Asia hopes to encapsulate character and values into customised programs to nurture and embrace lives.Key Components: Knowledge in actionThe value of meaningsInclusivityInterplay of disciplinePurpose – DrivenBasic Humanity

Makati City

ZMG Ward Howell is an executive search firm in Southeast Asia with more than 30 years of solid experience in local and international searches for senior and mid-level executives in various industries.

Pasig City

To provide total customer satisfaction in any encounter with commitment that is service oriented with consistent adherence to quality standards to our customers the first time, every time.•Resolve customer complaints via phone, email, mail, or social media.•Greet customers warmly and ascertain problem or reason for calling.•Advise on company information.•Suggest solutions when a product malfunctions.•Handle changes in policies or renewals.•Compile reports on overall customer satisfaction.•Utilize computer technology to handle high call volumes.•Inform customer of deals and promotions.•Work with customer service manager to ensure proper customer service is being delivered.

Pasig City

Fast food chain.Food delivery.Serve and accomodate customers.

Pasig City

Fast food chain.Food delivery.Serving and accomodating customers.