Angelo Dee Email & Phone Number

Canada

- Consistently achieved high call conversion rates by efficiently handling guest inquiries and reservations across multiple properties in the USA, Canada, and the UK.- Effectively managed a high volume of emails, ensuring prompt and accurate responses to guest requests and concerns.- Maintained the highest standards of security and confidentiality when processing credit card transactions and handling personal guest information.- Initially focused on Sandman Hotels, quickly advanced to also manage reservations for Sutton Place Hotels within a few months, demonstrating adaptability and eagerness to learn.- Successfully trained for and integrated into the RSVP Rewards loyalty program, delivering exceptional service to program members.- Adapted swiftly to new technologies, including the webchat system, ensuring seamless communication with guests.- Recognized for being highly trainable and capable of quickly adapting to changes in processes and systems.

Bonnyville, Ab, Canada

Bonnyville, Ab, Canada

- Consistently passed mystery shopper visits by providing exceptional customer service and maintaining high store standards.- Designed and created in-store promotional posters, successfully implemented in our store and other 7-Eleven locations within the Lakeland area.- Conducted daily inventory scans and efficiently managed deliveries, ensuring accurate stock levels and well-stocked shelves.- Managed cashier duties, handling cash, card transactions, and gasoline system operations with precision and attention to detail.- Responsible for the activation and management of gift cards from various brands, ensuring seamless transactions for customers.- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.- Adapted to various customer situations, demonstrating strong problem-solving skills and a customer-first approach.

Tuguegarao City, Cagayan

- Planned and implemented marketing strategies that significantly increased mall sales, foot traffic, vehicle traffic, and social media engagement.- Prepared projected and actual budgets for marketing campaigns, ensuring effective allocation and utilization of resources.- Designed and conceptualized layouts for a variety of mall events, both physical and digital, enhancing the overall shopper experience.- Collaborated with local and international brands, securing sponsorships and partnerships that enriched event offerings and visibility.- Orchestrated community-centric activities by partnering with local community groups, fostering strong community relations and engagement.- Managed and executed social media strategies on platforms like Facebook and Instagram, boosting online presence and interaction.- Coordinated closely with Operations, Leasing, and Tenant departments to ensure seamless execution of events and marketing activities.- Created and managed purchase orders and managed sales orders using SAP Business, streamlining administrative processes.- Authored and managed contracts for event organizers, talents, and partners, ensuring terms were clear, well-explained, and diligently followed by all parties.- Oversaw the distribution and management of gift certificates, sponsored prizes from brands, raffle draws, and partnership ex-deals, ensuring meticulous handling and financial accountability.

Tuguegarao City

- Analyzed loan data and projected assessments, providing critical support in evaluating borrower solvency and risk.- Consolidated business plans from eight provinces, synthesizing regional data to support strategic bank planning and operations.- Generated comprehensive financial reports, enhancing transparency and aiding in decision-making processes.- Assisted in the filing and processing of loan applications, facilitating efficient transaction flows and customer service.- Awarded Practicum Efficiency - Gold for outstanding performance and dedication during the internship period.

Orlando, Florida Area

- Efficiently managed cashier operations, handling both cash and card transactions, ensuring accurate and speedy customer checkouts.- Prepared custom sandwiches for customers, demonstrating skill in food preparation and adherence to specific customer preferences and dietary needs.- Provided excellent customer service, assisting with meal selections and addressing inquiries, which enhanced guest satisfaction.- Maintained a clean and organized work area, adhering to health and safety standards to ensure a pleasant dining environment.- Participated in inventory management, including tracking stock levels of food supplies and beverage items to prevent shortages.- Adapted quickly to a fast-paced work environment, showcasing flexibility and a strong work ethic under the J-1 Visa Work and Travel Program.