Angelo Edwards work email
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Angelo Edwards personal email
Experienced Customer Success professional with over 3 years of client service and enhancing the customer experience in a fast-paced and team working environment. I am passionate about learning what drives people in the work environment and understanding business needs to produce overall success. I embrace the fun challenge of exceeding expectations after identifying what success means to all clients then driving value to support those business goals!
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Customer Success ManagerVelocityehs Apr 2021 - PresentChicago, Il, Us -
Customer Success AssociateArrowstream Nov 2018 - Sep 2019Buffalo Grove, Illinois, UsProvided support to technology customers through training, data analysis and process guidance Ensured positive customer experience by proactively managing and growing Enterprise accounts Utilized advanced Excel or PowerPoint skills to compile data reports for enterprise and small business clients Utilized data trends to generate ideas for enhancements and successfully improved business success Conducted online training sessions to new clients and facilitated onboarding process to ensure success rate Conducted Monthly and Quarterly Business Reviews with analytical insights through BI tools from custom and standard reports -
Client Support SpecialistAdp Oct 2016 - Apr 2018Roseland, New Jersey, UsSupported various levels of Payroll of HR clients to provide immediate responses to all types of service inquiries Resolved and provide best practices with human resource functions supported by the ADP system products Managed client case activity while also providing optimal level of customer service Cooperate in a team environment to assist with other associates with urgent and challenging HR tasks -
Hr Coordinator/Housing SpecialistNan Mckay And Associates (Nma) Feb 2015 - Dec 2015El Cajon, Ca, UsMaintained excellent customer service attitude with candidates and internal business partners Duty to maintain employee confidence and protect operations by keeping HR and client information confidential Provided administrative support to senior managers Processed all transactions within the required program business systems Resolved concerns between owners, tenants, and the Chicago Housing Authority with problem solving -
Co-Founder And Vice PresidentColors International Sep 2013 - Dec 2014Colors of ISU, now known as Colors International is a registered student organization at Illinois State University with a mission to promote diversity on campus. My vision started soon as I realized the different social environment between my hometown of Evanston and Illinois State's campus life. I believe it's important to embrace all cultures and diversify our social life. The more we can learn to engage with people with different backgrounds then the better we can be as people. We all should know the importance of diversity and the benefits it provides.This organizational experience uses its platform to welcome, teach, and share different perspectives that will ultimate enhance problem-solving in any aspects of life!
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Early School Age Lead TeacherYmca May 2014 - Aug 2014Chicago, Il, UsResponsible for the planning, supervision, development and implementation of activities with his/her assigned group, consisting of 24-30 children.Created a comfortable and open relationship with parents, communicating important information to parents, and assessing the needs of individual children and their families.Implemented a different learning curriculum such as food groups, environmental sustainability, sportsmanship,among many more developmental attributes. -
Men'S Domestic Violence Counselor InternCollaborative Solutions Institute Jan 2014 - May 2014Bloomington, Il, UsCollaborated with counselors to assess client progress and other program needs.Developed methods of interaction based on client's condition.Managed and represented record keeping files of clients for court sessions. -
Sales AssociateMacy'S May 2013 - Aug 2013New York, Ny, UsDetermine customer needs based on personal features and other customer preference Demonstrate knowledge of store products and services to build sales and minimize returnsSuggest additional merchandise to compliment customer selectionContact and communicate to other store locations for merchandise availability on customer requestResponsible for achieving personal sales goals and Star Reward goalsMaintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment Be knowledgeable of and perform sales support functions related to POS proceduresDevelop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to customersAdhere to Loss Prevention and inventory control and compliance procedures
Angelo Edwards Skills
Angelo Edwards Education Details
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Illinois State UniversityPsychology
Frequently Asked Questions about Angelo Edwards
What company does Angelo Edwards work for?
Angelo Edwards works for Velocityehs
What is Angelo Edwards's role at the current company?
Angelo Edwards's current role is Customer Success Manager at VelocityEHS.
What is Angelo Edwards's email address?
Angelo Edwards's email address is ae****@****eam.com
What schools did Angelo Edwards attend?
Angelo Edwards attended Illinois State University.
What skills is Angelo Edwards known for?
Angelo Edwards has skills like Time Management, Leadership, Social Networking, Facebook, Event Planning, Training, Business Analysis, Decision Making, Management, Hr Management, Talent Management, Microsoft Office.
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