As a Tier 2 Technical Support at SYNNEX, I provide technical resolutions to customers' concerns and challenges, using my customer support and technical skills. I enjoy helping clients and companies optimize their potential and achieve their goals.I have an associate's degree in social sciences from Thomas Nelson Community College, where I learned the art of flexibility and adapting to changing environments, thanks to my military background. I am a self-starter, detail-oriented, and motivated to succeed in my career. I am always eager to learn new skills and technology, and to collaborate with my team and other stakeholders.