Angel Ruele Email and Phone Number
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I am an accomplished, results-driven, reliable individual, with outstanding sales, key account management and relationship building skills. I have a great passion for customer care, a tremendous ability for learning quickly, the ability and disciple required to work in an unsupervised environment. I have more than 8 years of Key Account Management, external sales, customer care, recruitment, imports / exports, and call centre experience. I possess a mature attitude, a bright persona, along with excellent communication skills and outstanding numerical proficiency. This is coupled with above average presentation skills, negotiating skills, a tolerance for stress as well as a helpful disposition, amongst various other attributes. Most importantly I am passionate about sales and providing exceptional service to both internal and external customers, and have the flexibility required adapt to operational changes and requirements. • Extensive exposure gained within total career: Market research surveys, Supply chain management and understanding, external and internal sales skills, logistics operations, above average presentation skills via The Toast Masters International Club, engaging with clients a C levels of business, excellent customer service, time management, customer retention, great knowledge of PC’s and I.T systems, team player skill, leadership skills, interviewing skills, recruitment skills, talent magnetization, problem solving abilities and a great ability to work and get along exceptionally well with people at all levels of business.Specialties: ~ Professional Strengths ~• External Sales • TV & Online Advertising Sales • Metric Report Writing• Client Relationship Management • Presentation Skills • Public Speaking• Market Survey Research • Recruitment & Selection • Computer Literacy• Customer Service • Quality Controller • Time Management• Supply Chain • Negotiating skills • Problem Resolution
Cre8Work
View- Website:
- cre8work.co.za
- Employees:
- 29
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Business Unit ManagerCre8Work Aug 2019 - Present
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Business Development ExecutiveCareers24 Nov 2014 - Mar 2017Johannesburg Area, South AfricaBuild and maintain customer relationships, actively promote the Company to increase sales.Key Performance Areas and Accomplishments:• Prospecting and securing new clients for advertising on News24, Careers24, all across 24.com.• Developing business through building relationship with Financial and Human Resource Director• Ensure all advertising and sponsorship activity is aligned with delivering the business strategy.• Assist with design, implementation and management of the Brand and Marketing Strategy in South Africa and African regions, i.e Advertising, events, communications, etc• Selling TV productions, Promotions, Careers24, printing and Digital.• Draw up competitor marketing activity reports and ensure Careers24 is ahead of the game through disciplined innovation and the is continual improvement• Running training for our product / services all across our areas.• Manage external relationships of marketing services providers to include relationship, service levels, metrics and agreed deliverables; focusing on embedding best practice.• Maintains a good relationship with the existing clients.• Offering solutions to companies and helping them in branding were it helps Employers becoming Employers of choice.• Gathering weekly reports and all claims to regional manager.• Offering paper-less solution to most corporate clients including Government entities.• Doing presentation to corporate clients that most registered on Who’s WHO.• Introducing digital solutions to those who don’t prefer printing about advertising.• Maintaining campaign and sponsorship to existing clients in SA and Nigeria.• Knowledge of all media formats – Radio, TV, Printing and Digital.• Working hand-to-hand with editorial team to share projects.• Liaison with marketing team, selling all 24.com products and services -
Customer Relations RepresentativeUpd Apr 2012 - Oct 2012Leaglen, Roodepoort, South AfricaPharmaceutical Sales Representative: Build and maintain customer relationships, actively promote the Company to increase sales.Key Performance Areas and Accomplishments:• I am responsible for the achievement of Link Own Brand Sales targets • Compiling and submission of activity and result reports, on a daily, weekly, and monthly basis.• Promoting compliance of individual Link members in accordance with the Link participation agreement• Presenting and selling the Company to current and potential Link and non-Linkcustomers• Identifying industry trends and competitive behavior • Identifying potential business risks, identifying solutions to eliminate the risks, implementing and/or presenting the solutions to management• Solving, expedite and resolve customer complaints in an efficient, timeous and effective manner• Detailing, presenting and promoting Pharmaceutical products in line with Supplier needs• Planning my monthly customer visits and presenting my planners to management on a monthly basis• Conducting training for strategic customers on Link Own Brands and various supplier products• Detailing Link Own Brands and supplier products to my client base (i.e. Adcock Ingram, Mylan, GSK... etc) -
Account ManagerMweb Mar 2011 - May 2012Johannesburg Area, South AfricaI was responsible for providing an efficient and professional service to clients and candidates. Ensuring that I meet monthly performance budgets and targets. I am also responsible for maintaining and increasing MWEB Business’ client base through various sales techniques including cold calling.• I identify clients needs and offer IT and communications solution (Solution Selling)• Minimizing competitor activity by consistently building and maintaining relationships with clients• Increasing sales revenue by introducing value added services and solutions• Keeping abreast of technological changes and advances in specialist areas, especially within the ISP industry• Generate new sales leads through various sales skills (e.g. Cold Calling, Tele Canvassing, Client Reference etc.)• Effecting quotations for clients on proposed solutions to ensure profitability of deals• Compiling business proposal for submission and presentation to my existing and potential clients• Maintain and generating regular business meetings with existing clients to build relationships and maintain rapport• Presenting to Board member and decision makers of companies on new products or proposals• Achieving extremely challenging monthly sales and VAS targets• Compiling and presenting monthly reports on activities and targets -
Snr. Sales RepresentativePerfax Telecoms Solutions Jul 2008 - Aug 2009Gauteng, South AfricaI was responsible for providing an efficient and professional service to clients and candidates. I ensured that I met all monthly performance budgets and targets. I was also responsible for maintaining and increasing Perfax’s client base through various sales techniques including cold calling.Key Performance Areas and Accomplishments:• Identify and utilise professional and viable opportunities to increase my client base and obtain new business.• Visit clients regularly to increase existing business and to obtain new business• Communicate with clients, on a face-to-face or telephonic manner, regarding any queries they have and resolve them timeously• Deal with all levels of management in a polite and efficient manner.• Identify, recruit and select candidates to fill Agent positions within the company.• Negotiate rates in a professional and responsible manner with potential Agents.• Achieve and exceed daily and weekly performance statistics• Conduct regular telesales calls to generate appointments with potential and existing clients.• Monitor competitor behavior and gathered competitor information, to ensure that my organisation and I stayed ahead of the game• Compose Marketing advertisements and submit them on print and web media timeously to obtain a maximum response from suitably qualified candidates (Agents) and possible new business.• Performing administrative duties on a monthly basis
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Client Account ManagerUti Pharma Sep 2006 - Jun 2008Johannesburg Area, South Africa• Engaging with client contact and internal contact at the right organizational and levels in a Supply Chain environment.• Managing, developing and improving business processes in a multi enterprise healthcare, pharmaceutical and FMCG industry.• Analyzing and re-engineering UTi Pharma’s and client supply chains.• Growing existing business through innovative sales techniques, across +-6 divisions of the holding company • Initiating and managing Project that added value to the clients organizations and to my organization in a mutually beneficial manner• Interviewing internal and client key individuals to get a better understanding of the client’s business operations.• Generating and presenting monthly metric reports to clients utilizing Supply Chain metrics and score cards.• Undertook research and benchmarking activities to better understand the clients operations and add values to their organization• Developing client relationships through: o Competent management services by providing clients with: Account management services Above average level of professionalismo Reliability; doing what I say am going to do when I say I am going to do it.o Communicating problems as they arise and regularly solicit feedback from my clients to find out what is and what isn’t working for them. o Responsiveness, regardless of the circumstances.o Reconnect with my clients on an ongoing basis to keep the personal relationship current and strong.o Being the first to know about any information that significantly affects my clients.o Finding out how often my clients want to be updated and in what fashion.o Listening - allowing your client to relate fully and finish, before commenting or questioning. Thus making them feel, heard, acknowledged and validated.o Client centricity, understanding that clients expect to see their needs specifically addressed with individualized, viable alternatives
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Account ExecutiveThe Kelly Group Mar 2005 - Aug 2006I was responsible for providing an efficient and professional service to clients and candidates. Ensured that I met monthly performance budgets and targets. Recruited and matched my candidate’s talent to my client’s HR and IR needs. I was also responsible for maintaining and increasing Kelly’s client base through various sales techniques including cold calling.Key Performance Areas and Accomplishments:• Met and exceeded monthly budgeted sales target. • Identified and utilised professional and viable opportunities to increase my client base and obtain new business.• Visited clients regularly to increase existing business and to obtain new business• Communicated with clients, on a face-to-face or telephonically manner, regarding any queries they have and resolved the queries timeously• Dealt with all levels of management in a polite and efficient manner.• Recruited and selected candidates to fill defined positions as per client requirements.• Assisted clients with the selection of the most suitable candidates for their staffing requirements, by utilizing my knowledge and expertise of their industry and requirements• Matched suitable candidates with clients requirements and environment• Assessed candidates’ skills through prescribed assessments.• Negotiated rates in a professional and responsible manner with clients.• Conducted weekly ring around on active work orders in order to assess their current status with the client.• Achieved and exceed daily performance statistics• Achieved and exceed weekly performance pipelines• Conducted regular telesales calls (RTS) to generate appointments with potential and existing clients.• Identified key clients for the Customer Relation Management purposes.• Executed the Customer Relationship Management programme for pre-defined clients. -
Quality ControllerUti Worldwide Inc. Oct 2004 - Feb 2005Responsible for monitoring and reporting on the company's global stats, for the Johannesburg branch Prepared reviews for the company’s strategic clients and assisted internal clients with queries and problems on IT systems. I also quality checked the company's processes and information.Key Performance Areas and Accomplishments:• Analyzed exceptions on reports and identifying trends.• Monitored the company’s global performance statistics and targets• Used current technologies and tools to enhance the effectiveness of my positions and deliverables. • Ran Performance Management sessions.• Identified a trend in the Airfreight Exports department that led to an increase in the department's performance from 65% to the required target of 99%. -
Export Airfreight Service ControllerUti Worldwide Inc. Mar 2003 - Oct 2004I was in full control of all the shipments that were exported from Johannesburg to the USA, and looked after a strategic client for whom I expedited and monitored shipments for, from JHB to the USA and various destinations globally. I met and exceeded all performance metrics to date. Key Performance Areas and Accomplishments:• Controlled shipment from door to door (Collection to POD).• Was route focused unless the client insists on single point of contact. • Built and maintained relationships overseas offices, people and processes.• Reported on route statistics (door-to-door transit times, revenue, and tonnage).• Monitored the warehouse performance metric.• Generated quotes for shipments to various destinations. • I helped deliver a very urgent and time sensitive shipment to one of our client’s customers. This resulted in an R150000.00 saving for the client.
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Imports Airfreight Operations ClerkUti Worldwide Inc. Sep 2001 - Mar 2003Key Performance Areas and Accomplishments:• Captured shipment information into the imports system on arrival and / or before arrival.• Processed and monitored all custom’s STOPS and V.O.C’s up to release status.• Generated the Imports Customs’ Bill Of Entry (DA500).• Invoiced and cost all imports shipments, before delivery.• Resolved general custom’s queries.• Used current I.T. technologies (EDI, I.T. systems.), and tools to assist my department achieve a bronze medal for UTi S.A. division of the year.
Angel Ruele Skills
Angel Ruele Education Details
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Computer Technology -
RaucallEnglish, Maths, Science, Economics, Afrikaans, Accounting
Frequently Asked Questions about Angel Ruele
What company does Angel Ruele work for?
Angel Ruele works for Cre8work
What is Angel Ruele's role at the current company?
Angel Ruele's current role is Business Development Manager at Careers24.
What is Angel Ruele's email address?
Angel Ruele's email address is ar****@****ail.com
What is Angel Ruele's direct phone number?
Angel Ruele's direct phone number is +277380*****
What schools did Angel Ruele attend?
Angel Ruele attended University Of South Africa/universiteit Van Suid-Afrika, Raucall.
What are some of Angel Ruele's interests?
Angel Ruele has interest in Children, Environment, Science And Technology, Animal Welfare, Arts And Culture.
What skills is Angel Ruele known for?
Angel Ruele has skills like Crm, Account Management, Management, Key Account Management, Customer Service, New Business Development, Negotiation, Strategy, Sales, Recruiting, Change Management, Supply Chain.
Who are Angel Ruele's colleagues?
Angel Ruele's colleagues are Edward Smit, Anelisa Anelisa, Yolelwa Yolie Mbobo, Sydney Ziwele Mzwekhaya, Tumelo Tsotetsi, Sally Reyneke, Elizabeth Shandu.
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