Angel Rutter Email & Phone Number

Washington, District Of Columbia, United States

As Program Officer in the Community and Volunteer Engagement Unit, I contribute across multiple areas, leveraging my diverse skill set and passion for making a positive impact. I effectively communicate with stakeholders from diverse backgrounds in English, Spanish, Portuguese, and French. In this role, I am responsible for:• Event Management and Planning: In addition to hosting webinars, I played a pivotal role in the successful organization of the What Works Conference in Antigua, Guatemala, overseeing 170 participants, tracked registrations, implemented a marketing campaign, created and printed badges and certificates, and provided on-site support at the registration desk.• Communications and Marketing: I distribute a bimonthly member newsletter, reaching 7,000 members across the Americas. I also harness my creativity to design captivating graphics for communications, ensuring visually compelling content that resonates with our audience. Crafting engaging social media content is also a key component of my role.• Online Events Management: As webinar host and technical support, I ensure a professional experience for participants. I am involved at every step, from pre-event planning and promotion to post-event follow up with registrants.• Member Engagement and Support: I actively monitor and manage four inboxes, swiftly addressing member inquiries with professionalism and attentiveness. By offering timely and accurate responses, I strive to provide the highest quality of support to our members.• Efficiency Enhancement and Data Management: I proactively identify opportunities to streamline administrative procedures, optimizing efficiency and productivity. Through meticulous data management and advanced AMS database expertise, I ensure accurate reporting and maintain up-to-date membership information.• Website User Experience: I frequently update the membership website, leveraging my knowledge of HTML to create a better user experience.

Washington, District Of Columbia, United States

As Membership & Meetings Coordinator, my wide range of responsibilities allowed me to gain valuable skills, including event planning, member services, and communications. During my time in this position, I:• Coordinated all 30 annual training programs and meeting logistics;• Managed all incoming training applications, registration forms, invoices, rooming lists, name badges, name tents, rosters, and surveys;• Maintained and edited presentations for speakers for a reoccurring introductory Medicaid Fraud training with 300 annual participants, arranged virtual meetings to go over event details with speakers;• Acted as direct contact for all training programs, maintaining a professional relationship with all internal and external personnel;• Managed member website content and user access; i.e. committee lists, training schedule, job listings, and contact list;• Coordinated travel for Executive Director for meetings, arranged out-of-office messages, and scheduled calendar items;• Scheduled all internal staff meetings and luncheons, along with distributing an agenda for each meeting;• Ensured the accuracy of members' information from all 50 states and 3 U.S. territories using Microsoft Dynamics 365 and Microsoft Excel;• Distributed event information for all 30 in-person trainings and meetings;• Assisted Meetings Manager with meeting room set up, food and beverage selection, audio visuals, and event activities;• Worked with Finance Department to collect payments for registration fees;• Prepared welcome materials and provided outreach to new members;• Resolved audio/visual/technical issues for virtual events for speakers, staff, and attendees;• Tracked and purchased inventory and supplies for both internal use and upcoming events;• Provided membership services in a timely manner, such as responding to routine inquiries and explaining organization policies; • Coordinated 50 webinars on Zoom and Adobe Connect with over 15,000 total attendees.

Washington, District Of Columbia, United States

As a Development & Communications Intern with the Appleseed Network, I played a significant role in supporting the organization's mission by providing essential administrative and communication services. This included translating vital resources into Spanish in collaboration with the Mexico branch to support immigrants threatened with deportation. I also created graphics using Canva for pamphlets, event announcements, and anniversary logos, and assisted with event planning and scheduling for annual conferences and board meetings. Additionally, I updated and maintained website content through WordPress and managed donor and stakeholder communications using Salesforce. Through my efforts, I researched corporate charitable programs and grant opportunities and provided support to office operations, including meeting preparation, covering phones, filing, and vendor relations. Overall, my contributions helped to further the organization's goals and contributed to my professional development.

Tysons Corner, Virginia, United States

Starting as a seasonal employee, I was later brought on as a permanent staff member at Lush Cosmetics, and soon after helped transition the store from one of the smallest Lush locations to the largest in North America. I was trained to engage with customers in a friendly manner that encouraged sales and fostered customer loyalty, which allowed me to meet a fundraising goal for Charity Pot lotion, a product whose proceeds go entirely towards supporting grassroots initiatives. I also actively advocated for social justice reform as part of company-wide campaigns, reflecting my strong commitment to making a positive impact in the world. Throughout my tenure, I maintained a positive attitude, which contributed to a welcoming and inclusive atmosphere, and supported my colleagues to achieve their goals.

Washington, District Of Columbia, United States

During my internship, I gained valuable experience in grant application writing, promoting events on social media to encourage donations, and conducting research to seek new sources of funds. Additionally, I supported teachers with classroom management to maintain a safe and fun environment for students. Through my efforts, I contributed to the overall success of the organization and developed essential skills in fundraising, research, and event promotion.

Chicago, Illinois, United States

Before heading to college, I developed customer service skills, attention to detail, and financial record-keeping abilities during a summer position at Mitsuwa Marketplace. I quickly memorized codes for food items and strengthened my cultural competency to interact with a diverse client base, ensuring that each transaction was both efficient and pleasant. During the annual Summer Festival, I excelled at my duties despite it being the busiest day of the year, by maintaining a positive attitude, prioritizing tasks, and providing exceptional customer service. Clients mentioned they came to my checkout line because I was the fastest clerk available! It was during this rewarding experience that I became aware that I took pride in my work, no matter what task I was handed.