Oversees operational and financial management of 5-6 apartment communities within AmiFor Properties.Oversees and contributes to annual budget processProactively builds and maintains strong relationships with vendors and business community in markets under managementEnsures occupancy targets are achieved through leasing and resident retentionCreates value for owners through meeting NOI and revenue goalsPartners with regional facilities and maintenance teams to ensure physical assets are operating at peak performance levelsMaintains a general knowledge of any transaction in markets under managementEnsures operational execution yields consistently strong resident satisfaction survey resultsSupports execution of proactive and timely reputation management strategies via social media – ratings, reviews, responsesEnsures each property provides/builds value for the owner.

Understands and ensures adherence to all Fair Housing, Americans with Disabilities Act and Fair Credit Reporting Act and other laws related to leasingEnsures compliance with all HUD, Tax Credit and/or other regulatory requirements related to the property’s funding sourcesSends or delivers certification notifications (120 days, 90 days, 60 days) in a timely mannerMeets with residents to complete all verification forms; mail verification forms to third partiesCompletes certification file and enter into Yardi; obtains resident signatures in a timely basis on various certification formsEnsures that certification files meet regulations and company compliance proceduresPrepares for and participates in management and occupancy reviews, internal and external file auditsPrepares move-out forms and Security Deposit documentsAccesses EIV/TRACS and maintains information as requiredPerforms Move-In CertificationsFosters and maintains positive resident relations and excellent communications with residentIs responsive to resident questions, complaints, concerns and suggestionsProjects a positive community image for the propertyReports issues and/or problems to the Property ManagerSense of discretion and willingness to maintain strict confidentiality of pertinent and sensitive informationWorks as a team member along with the staff to ensure the property meets the quality of standards set forth by The Life Properties

Supervises all community staff, including Hiring, Training, Supervision, Corrective Measures. Resolve resident issues and delegate to staff members to resolve. Attends manager meeting when schedule. Meet with staff individually and in groups meeting to communicate information and company news and to ensure that the directives goals are literally understood and to receive feedback and discussions. Ensure that planes execute in a team social and other community events for residents. Establish and monitor the community budgets on a daily basis in accordance with establish goals. Curb appeal overseeing make ready process and monitor and leasing activities.Prepare and submit monthly and quarterly accounting reports including Budgets Variance Reports, and Accounting and Rent Roll Reports, Delq/Collection reports.Maintain collections above 99.5% and manage eviction in a timely and effective manner.Analyze monthly performances discuss strategies and communicate to owners as needed .Keep abreast of the marketing conditions Manages capital projects for portfolio. Approves supplies and equipment for use on leased property.

LIHTC(Tax Credit Affordable Housing)HUD Program Housing.Manages and direct activities and services in support of physical and financial operations of the property.Ensuring major lease up are meet.Create, Maintain, Monitoring waiting list for prospects and approved applicant .Resident retention including responding to residents request and complaints establishing and taking appropriate action. Interact with various social services agencies as needed with housing authority. Responsible for lease enforcement. Ensure resident renewals are in compliance applications.

Oversee Property Operations for over 5,100 units with the highest level of client/customer service Increased and stabilized collections from 78% to 91% in thirty (30) days and occupancy from 89% to 93% in twenty-one (21) days Develop sales/marketing plans and annual operating budgets and/or forecasts Maintain per unit operating expenses between $3,400 - $3,800 annually Supervise property management functions of a staff of 82 plus employees Manage vendor contracts and services, capital improvements, resident relations, marketing, and Compliance regulations Represent the Company with its clients, participate in property owner/investor meetings and work with the owners/investors to identify property goals and objectives while being responsive and receptive to owners' needs, goals, and objectives Train and support employees on the management software while providing technical support and trouble-shooting program issues