Angel Wong Mba, Pmp Email & Phone Number

Mississauga, Ontario, Canada

Greater Toronto Area, Canada

Toronto, Canada Area

Toronto, Ontario, Canada

 Implemented a new self-serve customer portal enabling customers to access account details  Led a review into the billing process and initiated a multi-phased optimization project aimed to reduce processing lags and errors, and implement audit controls and reporting Introduced document management best practices and launched a central repository for.

Toronto, Canada Area

Toronto, Canada Area

Lead the Change Management department with responsibility for change intake, prioritization, and support business stakeholders to kick-off initiatives. Collaborate with the business and I.S to evaluate initiatives, manage and control change from conception through to implementation. Project Manager for key business initiatives and manage a team of business.

Toronto, Canada Area

Support evaluation of project ideas and a critical team member to large scale projects. Gather and validate client requirements across functional groups and collaborate with I.S to deliver optimal solutions. Plan and execute user acceptance testing and lead production readiness assessments. Post implementation and post warranty production support and a.

Develop project plans and manage project deliverables and resources. Working with multiple functional groups to deliver customer care and retention campaigns, launching new teams and processes to support company objectives.

Master Of Business Administration - Mba

Associates Degree, Business Administration - Marketing

Project Management