Angel Yanke Email & Phone Number

Richfield, Ohio, US

Kansas City, MO, US

• H&R Block, Inc. founded in 1955, is an American tax preparation company operating in Canada, United States, India and Australia. Revenues exceeding $3B with 12,000 retail locations.Lead a team of 14 District Managers.
• Oversaw implementation of H&R Block’s five-year strategic vision at the market, region and store level.
• Created strategic staffing plans to address historically understaffed districts in the region.
• Consistently recruited and on-boarded top talent to improve regional performance. BUSINESS GROWTH STRATEGIES | ENTERPRISE INITIATIVES
• Implemented several virtual consumer options for tax preparation to adapt to Covid-19 environment. These included work from home preparation, digital drop-off, and approve online.
• Implemented four new operating models to provide in-person and digital customer support during Covid 19.

Baltimore, Maryland, US

• Under Armour Inc. founded in 1996, is an American sports company that manufactures footwear, sports, and casual apparel. Annual revenue of $5B with 15,800 employees. Led field organization of 6,000+ teammates in 180+.
• Managed and developed field Regional Directors. Set strategy and vision for District Managers and store leaders.
• Recruited sales-focused field leaders, identified future talent needs for succession planning.
• Initiated the revamping of store organizational structure across all US and Canada locations. Partnered with Korn Ferry to conduct comprehensive wage analysis.
• Partnered with field and corporate cross-functional leaders to align brand strategy, vision, customer needs, and drive operational excellence. Ensured consistent execution of merchandise presentation, sales, and.
• Recommended new, enhanced procedures and systems, focusing on improved productivity and simplification.

Minneapolis, MN, US

• Group Vice President, led 62 stores, 10,000 store employees and $2.6B in sales to deliver exceptional operational, service and financial results. Oversaw the adaption and implementation of guidelines and new processes.
• Advanced 50+ existing staff members by developing and executing strategic succession plans with District Team Leaders.
• Led successful implementation of new store operating model, one of EVPs top strategic priorities. Influenced and gained buy-in from leadership and employees at 9 pilot stores by communicating vision and implementation.
• Led region in digital performance metrics and added millions in sales in customer pick-up orders and ship-from-stores orders at 54 newly launched digital hubs within existing stores. Collaborated with Director of.
• Pioneered creation of first-in-company specialty team concept for apparel division. Efforts drove 2.75% sales comp in apparel (Ranked #2 in the company) and achieved positive sales increases in 5 apparel divisions. HQs.
• Drove differentiated customer experience and increased sales across electronics, beauty and apparel as part of companywide Store Modernization initiative. Created a culture of efficiency in non-customer work centers.

Minneapolis, MN, US

Promoted to Group Vice President from Senior Group Director in 2015. Served as Group Director of Stores (2013-2015).

Minneapolis, MN, US

• Regional Director of Assets Protection, led the asset protection business across 60 districts and 450+ stores within the Southeastern U.S. region. In this role, I advocated for the importance of appropriate staffing.
• Received 100% rating on upward feedback from direct reports on employee satisfaction survey.
• Built culture of development and internal promotion within team. Promoted 5 new Asset Protection Directors (APD) and improved APD engagement by 10% and staff’s “intent to stay” metric by 25%.IMPROVED STORE.
• Improved profitability and reduced theft by advocating for the identification and retention of the right caliber of candidates for asset protection roles. Oversaw the hiring process; defined role and required.
• Led company on number of cases and dollar amount of internally resolved theft cases. Reduced security incidents by 14%; improved prevention culture by 6% on asset protection (AP) employee recoveries and 36% on non-AP.

Minneapolis, MN, US

• District Team Leader, Seattle / Alaska (2010-2012)District Team Leader, Kansas City, MO (2008-2010)District Team Leader, managed staffing, training and development of employees across all area stores and specialty.
• Led districts by adapting and implementing new programs and initiatives from Target HQs; Seattle/Alaska – 9 stores, $360M (turnaround district), and 1500 employees and Kansas City – 12 stores, $420M, and 2000 employees.
• Reduced impact of shortage by.54% of Alaska store sales. Shifted staff mindset, infused stores with new talent and ensured compliance with company’s best practices. Developed pipeline of talent; promoted 5 new Store.
• Golden Contribution Award, delivered on company sales and payroll metrics; Expense Excellence Award for YTD Hourly Payroll; Leadership Expectations Award; Collaboration Award; Guest Experience Improvement Award.

Minneapolis, MN, US

• Store Team Leader, Kansas City, MO (2006-2008)Store Team Leader, Kansas City, KS (2005-2006)Store Team Leader, led operations of Target store; hired, on-boarded and managed Executive Team Leaders.LED TEAM TO ACHIEVE.
• Achieved double digit growth in both stores: Kansas City, KS –$30M in sales and 5 direct reports with 16% comp and Kansas City, MO – $55M in sales and 10 direct reports with 15.7% comp.
• Selected for the Future Potential Group based on ability to run high performing stores and deliver on sales initiatives.AWARD WINNING CUSTOMER SERVICE AND GROWTH ACCOMPLISHMENTS
• Sales Excellence Award; Payroll Excellence Award; Most Improved Guest Service Score Award; District Recruiting Captain and District Recruiting Hero Award; Highest Mature Sales Award; Golden Contribution Award.

Minneapolis, MN, US

Minneapolis, MN, US

Minneapolis, MN, US

Minneapolis, MN, US