Angely Caroline Salamanca Romero Email & Phone Number

Bogotá, Distrito Capital, Colombia

I am an international trade student, highly skilled in international logistics with extensive experience spanning several key areas. My experience includes managing pricing and quotations in air and ocean freight, as well as coordinating dangerous goods (DG cargo) and oversized/overweight shipments. In addition, I have a strong track record in handling temperature sensitive cargo, ensuring compliance with temperature control requirements throughout the logistics process. My experience is based on FCL and LCL cargo handling, focusing on the efficiency and punctuality of port operations, and I have experience in the area of pricing, quoting and invoicing where I require high attention to detail. I have established strong relationships with shipping lines and airlines, which allows me to ensure accurate tracking and confirmation of goods from the port of departure to the port of destination, I have also had the opportunity to perform VGM (Verify Gross Mass) which includes the entire weight of the container plus the cargo inside. I am proficient in systems such as 7L, Freightors and Salesforce, which allows me to effectively manage documentation and critical information in international logistics. I am excited to continue to bring my skills and knowledge to challenging projects in the field of global logistics.Currently, I am supporting the company in the BASC (Business Alliance for Secure Commerce) certification in the documentation of processes and solutions.

Bogotá, Distrito Capital, Colombia

During my time as a Customer Service Agent at Concentrix for Florida Blue, I had the privilege of providing high-quality solutions in the healthcare arena. My role focused on customer service, where I specialized in the efficient resolution of billing and billing-related issues, appointment scheduling, and other healthcare-related issues. My focus on attention to detail and finding quick solutions allowed me to provide exceptional service to customers, ensuring their satisfaction and confidence in our services. This experience has equipped me with valuable skills in effective communication, empathy, and management of complex situations, which I am excited to apply in future professional challenges.