Angela Simon Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Supervising shifts when management team is not in store- Supervising shifts across a four week rotating roster, ensuring that junior and seasonal staff provide customer service in accordance with Haigh's customer service expectations- Providing on the job training to staff in aspects such as gift wrapping, using the POS/register, product knowledge, and.

Melbourne, Australia

- Building rapport with customers and asking questions to determine customer needs- Maintaining Haigh’s Chocolate’s brand standards across all aspects of the store- Ability to adapt to different customers and scenarios- Stock rotation and food safety- Maintaining product knowledge- Cash handlingACHIEVEMENTS- Selected by store management to represent.

Melbourne, Victoria, Australia

As part of my marketing degree I completed my internship at iBuild Building Solutions.Joining the marketing and communications team, I gained experience in the following:- Copywriting and social media content creation for iBuild, and their new business venture Mirosa Wallpapers- Writing of knowledgebase articles - Preparing submissions for PR.

Melbourne, Australia

Established a copy calendar and copy request process for the SEO team- Implemented a copy calendar that reduced copy turnaround time to one or two days- Made it easier for account managers to request copy through creating a new request processUtilised Google Analytics data to identify keywords for clients- Analysed Google Analytics data, identifying and.

Surrey Hills, VIC

Worked in conjunction with a senior SEO account manager on strategies for small and medium businesses- Successfully kept client campaigns on track within projected timelines- Conducted on-page optimisation for client accounts- Implemented SEO best practices, determined through company training and following industry thought leaders- Incorporated targeted.