Humbled to continue on a journey of building OA Plus with the B2B UX design team at LINE Thailand.

Experience designing OA Plus, a marketing tool from LINE Thailand that gives SMEs and Enterprises the power to connect and engage with their customers on LINE by broadcasting campaign messages, sharing and collecting surveys, building interactive Rich menus, etc.Collaborating closely with product owners, technical project managers, engineers, and designers to translate project requirements and business objectives into polished user interfaces that meet the needs of both end-users and stakeholders.Besides that, my team and I work together to improve design culture and workflow.My highlights:・Designed Payment flow for customers to purchase OA Plus packages/services enabled SMEs to buy and manage their subscription・Revamped Rich menu builder feature to support other services utilizing the Rich menu to engage with customers, which expands usage of the Rich menu to other LINE services such as MyShop, CRM, and Taiwan product・In progress on streamlining collaboration of copywriting with UX writer

As one of two initial UI/UX designers in Paragon Corp., I took responsibility for building products and team cultures. I shipped 0 to 1 several internal tools and brand websites, including web commerces. My playground includes sales operation tools and dashboards for commercials; an internal project management tool; financial dashboards; and brand platforms., either desktop or mobile versions.During my time working here, as a UI/UX designer, I developed information architectures, user journeys, and final designs while closely collaborating with product managers, engineers, and stakeholders (internal and external).I led the initiative to do regular UX research in the company when building a product, early, middle, and after release, alongside product managers, the marketing team, and peers.I also have experience as a mentor of UI/UX design interns in the Customer Experience Department for 3 months.My highlights:・Shipped Kahf brand website (kahfeveryday.com)・Shipped Beyondly commerce (beyondlyid.com), a reseller website that acts as a touchpoint for commerce and community converted 30% of potential resellers and retained 40% of resellers after 1 year.・Helped evangelize and establish user research as part of our product development process.

Prepared the instruction and materials used in Natural and Universe Systems

Prepared the instruction and materials used in Engineering Physics Laboratory III

Helped engineers in Intrument Division to anallyze raw mill of 9th Plant, Cirebon site