Anggi . Email & Phone Number

Jakarta Barat, Jakarta Raya, Indonesia

Jakarta

Receive complaints against applications experienced by clients against their applications and record in documents as supporting historical information.Root cause analysis of application issues and provide solutions.Full Stack developer for client.Developed and maintained complex web-based software systems to support business and engineering objectives. :Designed and implemented REST APIs for internal/external use.Collaborated with product designers and back-end engineers to efficiently build large-scale systems.Optimized code and database queries for efficient performance.Created automated tests to increase code coverage and detect bugs early in the development process.

Area Dki Jakarta

Full Stack developer for client.Root cause analysis of application issues and provide solutions.Developed high quality database systems for multiple customers using custom and standard SQL technologies.Designed user interfaces for updated software products, optimized for both Windows and Mac operating systems.Constructed complex algorithms to streamline software application development and reduce development time.Troubleshot software issues to ensure reliable and error-free product delivery.Participated in system testing to ensure quality assurance and accuracy.

Tangerang, Banten, Indonesia

Receive complaints against applications experienced by clients against their applications and record in documents as supporting historical information.Root cause analysis of application issues and provide solutions.Preventive Maintance Health Check on production and database environment and analyze the result. :Troubleshooted and resolved application issues and errors for end users.Researched and implemented updates, patches, and hotfixes for applications.Carried out specialized configuration of applications according to user requirements.Developed comprehensive documentation of application environment and support processes.Monitored and maintained applications for optimal performance.

Tangerang, Banten, Indonesia

Full Stack developer for client.Root cause analysis of application issues and provide solutions.Developed new features and enhanced existing features on multiple .Net applicationsEstablished a robust database environment using MS SQL ServerWrote code to meet business requirements effectivelyCollaborated with project stakeholders to design and develop solutionsTroubleshot complex problems and resolved them effectively

Tangerang, Banten, Indonesia

Answer and manage questions, request, complaints and other information needed by customer.Monitor customer complaints, requests and reported the results of its development to Management.Coordinate with related divisions with regard to customer requests and complaints so that customer requests and complaints can be resolved properly.Responded to customer inquiries in a timely manner.Handled multiple customer requests in a single shift.Researched customer complaints and provided effective solutions.Demonstrated a high level of customer service satisfaction.Maintained a high call rate with minimal abandonment rate.

Sarjana Komputer, Sistem Informasi

Ahli Madya, Komputerisasi Akuntansi