Anggi Nurul Aisyah Email & Phone Number

Daerah Istimewa Yogyakarta, Indonesia

• Specialize in B2C customer service, managing student relationships and guiding users through Cakap’s Private Class product to enhance their learning journey.
• Delivered support through multiple platforms (WhatsApp, Google Space, Qiscus), handling inquiries, complaints, and providing personalized guidance for new users.
• Maintained accurate records of student interactions following company SOPs, ensuring smooth operations and high service quality.
• Focused on assisting students… Show more
• Focused on assisting students with Cakap Private Classes, driving user satisfaction and retention through effective support. Show less

Purwakarta, West Java, Indonesia

• Deliver high-quality English language instruction to students through various teaching methodologies, incorporating technology-based learning tools,
• Assess student progress regularly through formative and summative assessments, providing constructive feedback to support student growth,
• Foster a positive and inclusive learning environment that encourages student participation and promotes language fluency.

Purwakarta, West Java, Indonesia

• Conducted sales to prospective clients by presenting products and maximizing CRM utilization, with an average follow-up of over 30 leads per day through phone calls, chats, etc.
• Actively listened to customer needs to generate repeat sales.
• Stayed up-to-date on all products and informed customers about product features.
• Addressed customer inquiries regarding products and customer needs.

Semarang, Jawa Tengah, Indonesia

• Volunteer Training & Partner Relations
• Delivered efficient language and cultural training to over three international volunteers daily, ensuring swift integration into the local environment.
• Built and maintained strong partnerships through effective communication and coordination, securing ongoing engagement and loyalty.
• Facilitated successful collaborations by preparing and executing meetings with potential partners, showcasing company offerings, and updated… Show more Volunteer Training & Partner Relations
• Facilitated successful collaborations by preparing and executing meetings with potential partners, showcasing company offerings, and updated regulations.Project Management
• Organized and executed 10+ projects and events within three months, engaging over 80 participants by addressing current issues.Social Media Promotion & Content Creation