Prospecting and generating new leads, managing the existent pipeline, provide tours, and coordinate event space on behalf of Greenhouse. Managing relationship with in house F&B partner, Folia Kitchen Dining & Bar, to align and execute all events in accordance to clients’ needs. Nurturing relationship with event organizers and PR agencies. Increased 12% of sales conversion rate during the first month of holding the position and 67% on the third month.

• Measure and grow member satisfaction levels by working with community, events, and sales teams to deploy programs and activities• Communicate and nurture relationships with Greenhouse members• Maintain membership retention rates across various Greenhouse properties• Represent Greenhouse values in providing a foundation for businesses to thrive on • Be the connecting node between members, to meet any needs that they required• Build a positive coworking culture, through events and activities• Ensure membership renewals are undertaken, with the goal of membership retention• Conduct tours of the space and work with sales to follow up on sales leads• Engaging members at pace, and accounting for their growth and involvement during their time at Greenhouse• Responsible for onboarding and offboarding of members• A virtual member of the sales, product, and marketing organisations within the company• Co-ownership of the P&L of the location or space

Manage and maintain daily operations to meet center’s 5-star standard. Ensuring smooth clients’ move-in and check out. Responsible for office lease renewal and prospecting clients’ upgrade possibility to maximize the revenue from existing clienteles. Selling and organizing conference facilities. Supervising revenue data entry and managing center operational budget and cost.

Manage and maintain the sales environment, productivity and standards of the Reservations Department and all of its members. Analyze and make necessary changes (if required) of monthly room and up-sell forecast to maximize revenue. Assist Sales and Conference team in group allocation. Maintain relationship with and manage room allotment availability of TA/OTAs distribution channel. Supervise legitimate customer information database. Administer correct corporate clients’ contracts data input as well as their availability in all distribution channels. Report directly to Director of Revenue and Reservations.

Cross exposure to different departments through hotel-wide rotations focusing in Sales & Marketing department. Working as a Supervisor or acting Assistant Manager while engaging project work given

Conduct efficient and professional reservations calls and email inquiries for both resorts in Jimbaran and Sayan. Organizing group in coordination with Catering and Conference Department. Acting Customer Information Specialist in the absence of CIS Leader.