Angie Alexander Email and Phone Number

Conduct a variety of complex examinations and quality control inspections on products, materials, components, parts at various stages of the production process to ensure compliance with established quality and reliability standards. Review and analyze statistical data from processes to either confirm compliance with established standards or identify deviations from standards.Oversee the satisfactory resolution of customer requirements on a variety of complex Quality Assurance issues.Prepare and complete all necessary documentation for reporting acceptance/rejection of inspected and/or tested items.Manage the Internal audits and corrective action follow ups.Report any material expiring within 30 days to the Production Manager, Supervisor and Purchaser to ensure floor workers have needed material that is not expired.Perform inspections on engineering designs, assemblies, piece parts, final assemblies and tooling.Enter all in process and final data daily on the DataLyzer tracking system to record all parts that were inspected, whether they were subassemblies or finished parts.Work in partnership with the Engineering department, the production workers and other QAs to ensure quality product is produced and shipped.Help verify all receiving and composite parts are correct and match the mylar drawings. Verify that all certs are correct with incoming parts. Complete all paperwork for receiving inspection, then move parts in SAP, enter all info into the receiving inspection log and move parts to the store room.Obtain ATS for all shipping parts

Social Services Administration UnitProvided consultation and technical support/assistance pertaining to the interpretation of federal and state regulations governing adoption assistance provision to adoptive families, DFCS, and Office of Adoption staff. Reviewed Medical and Psychological documentation to determine eligibility and amount of adoption assistance for children whose plan is adoption.Approved or denied requests from county DFCS agencies for adoption assistance.Served as Office of Adoption representative to fair hearings on adoption assistance.Drafted policy for approval pertaining to adoption assistance and eligibility.Developed and monitored program performance standards for adoption assistance and Post Adoption services.Provided consultation and training to DFCS staff.Provided programmatic oversight of Post Adoption services contracts.Scheduled meetings with Contractor and staff to plan annual conference.Reviewed Contractor’s monthly invoices for accuracy in billing and reporting.Developed training materials such as Power Point, agendas and spreadsheets for annual Adoption Assistance training.Contacted multiple States’ Adoption Offices to gather data for comparing processes of adoption assistance.Compiled this data gathered from other States for the unit to present to Unit Director.Participated in requirement gathering and document mapping meetings to design enhancements to Adoption Assistance pages in SHINES.Participated in planning meetings with stakeholders, end users and Project managers.Instructed and trained end users on enhancements to SHINES.

GA SHINES/SACWISCo-trained Resources (in SHINES) in all Regions in State of Georgia.Presented SHINES demonstrations on Adoption changes to State staff.Assisted State Adoption Unit in development of Exchange requirements.Trained in change management to introduce the SACWIS System to DFCS staff across the State of Georgia.Worked closely with Policy Specialist, Subject Matter Experts and Business Analysts to develop the SHINES system.Tested and retested defects for validity.Trained on Clearquest and uses for testing defects.Trained on Vantive and ITSM (Help Desk).Developed test scripts and test scenarios for SHINES System Releases.Updated test scripts and test scenarios on SACWIS Central (SharePoint site).Assisted with testing validity of conversion data from legacy systems to SHINES system.Documented Maintenance Requests for enhancements to SHINES.Headed design meetings and documented meeting minutes.

Case ManagerProvided case management services for children free for adoption.Maintained relative care subsidy cases per policy.Maintained required documentation and completes reports timely.After hours emergency call.Interaction with community.Maintained foster care and adoption assistance records per policy. Completed Foster Home Studies.Ensured children were placed in permanent stable families within as short a time frame as possible.Visited foster homes, group homes and institutions for regular contact with the children per policy.Supervised visits between children and parents.Testified regarding the status of the agency and/or parent’s progress towards the court approved placement and case planSupervisorSupervised a unit of case managers who each held caseloads of children and families.Managed the provision of placement services for children to ensure effective case practice outcomes as mandated by social services policy. Utilized community partnerships and other training forums to increase access to needed resources for staff and customers. Monitored actions and records of assigned staff to ensure compliance with agency policies and procedures and computer systems protocol. Directed professional staff in the delivery of services.Established unit goalsRegulated workloads in accordance with agency goals.Provided reports on numbers of adoptions and reasons for delay on a monthly basis to management.