Angie Bush Email and Phone Number

Performed general Accounts Receivable Clerk duties - invoicing, cash entry, month end reconciliations and assisted with conversion from JD Edwards to Oracle.

Oversaw the department responsible for the collection and processing of all cash receipts and interface with Oracle ERP system.Reduced the size of the department from 4 ½ to 3 employees by automating and improving processes, such as the processing of chargebacks and making bank deposits from the office with a check scanning machine.Kept business to business receivables over 90 days to below 3% of total B2B aging.Reduced month end closing time from 5 to 3 days.Created a credit application process for our wholesale and advertising customers, which greatly improved our collection efforts.

Oversaw all operations of a retail business with $3 million in annual sales, including accounting, finance, inventory, purchasing, and management of ten employees.Reduced employee turnover by 50% by creating a rigorous hiring procedure and detailed training program for new employees.Increased gross profit 3% by negotiating improved vendor contracts and reducing inventory, which increased inventory turnover significantly.Reduced monthly expenses by 11%, which greatly improved cash flow.Achieved an average customer satisfaction rating of 95%.Created a frequent fill-up card to reward repeat customers which grew our customer base substantially.Reduced theft significantly by employee training program and installation of employee procedures and controls.

Provided internal support of software packages used by Human Resources at various mine sites.Assisted in developing and executing a training program for Reportsmith and HR Horizons systems.Thoroughly analyzed the functionality of the HR Horizons system, corrected data problems, and presented findings to management.Educated Reportsmith users so they could be self-sufficient ad hoc report writers.

Provided customer support for an ERP software package, tested software changes and updated documentation.Increased the information saved from customer calls which lead to better customer service.Improved the forms used for software changes, quality assurance testing, and documentation.

Computer programming to create reports for Supplier Management Department.Increased productivity by the analysis, design and development of several data tracking systems which greatly improved the availability of information to our department.Created training programs and documentation for tracking systems.