Angie Horner Email and Phone Number
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Specialties: Project Management Systems Analysis Networking FundamentalsProduct Development Vendor Relations Budget ManagementActive Directory
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Senior Technical WriterSaic Jul 2021 - PresentOmaha, Nebraska, United States -
It Analyst Ii3M Nov 2020 - Jan 2021• Ensure network and user account security practices were being adhered to as defined by company policy• Collaborate on security requirements and controls with the Security Compliance officer to minimize risk to the company network• Lead on researching and implementing Biometric fingerprint scanning for plant production computers -
Information Technology System AnalystNorthern Natural Gas Apr 2015 - Nov 2020Greater Omaha AreaWork with project stakeholders and team members to identify project objectives and goalsCoordinate weekly project team meetingsCreate and manage all user accounts and network access groups using Active Directory Manage periodic ITIL audit compliance including active directory and ISO guidelinesOversee change and administration of network security requirementsImplemented new ISO security policies surrounding user network accounts, passwords and communication methodsStreamlined change control to online meetings thus significantly increasing employee attendanceReview requested procedural documentation for accuracy and usabilityManaged, applied, and successfully completed a company-wide user interface upgrade projectLead on workflow tool replacement project -
Information Technology System EngineerTeksystems Feb 2014 - Apr 2015Creighton UniversityProvided systems support and enhancements to user areas Researched, designed, and deployed a custom application used for capturing existing computer imagesDeveloped and executed automated software package deployment across the network to end user computersProvided analytical and technical support in research, capacity planning, testing and distribution of desktop/laptop hardware and software configurationsLed a team in analyzing help desk processes to provide recommendations for areas of improvement -
Senior Information Technology System AnalystFather Flanagans Boystown May 2010 - Feb 2014Served as a liaison between teams to monitor and encourage communication, collaboration, and goal completionLed and trained support technicians in troubleshooting and installation of applicationsPerformed technical and system analysis in the design, installation, and repair of network servers and security systems for video and VoIP (Unified) communicationsTested, maintained, and monitored computer programs and systems, including coordinating the installation of computer programs and systemsExpanded and modified systems to serve new purposes and improve work flow -
Desktop Support TechnicianPeter Kiewit Sons, Inc Feb 2009 - Feb 2010Document procedures for installations, troubleshooting and on call duties for desktop support according to Kiewit standardsUser ID creation, administration and maintenance using Active DirectoryCreation and maintenance of security groups, Exchange distribution lists and email accounts using Exchange Tools through Active DirectoryImaging and deployment of computer and laptop systemsTroubleshoot Software and hardware issues and resolve to customers satisfaction Printer manangement - Adding printers to the network, troubleshooting printing issues, printer maintenance and repairSelf-manage assigned work-lists for PC, printer, peripheral and cabling installs and maintenance in an efficient, timely mannerPM Project: Oversaw contract support of printer deployment
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Workstation SupportThe Nebraska Medical Center Feb 2008 - Feb 2009Responsible for imaging and deploying desktop workstationsTroubleshoot and resolve computer software and hardware issuesAssist clients in the use of various software applications -
Desktop Support TechnicianOriental Trading Company Aug 2005 - Feb 2008Troubleshoot problems relating to software and hardware, printers, Local Area NetworksPC configuration using Ghost softwareCreation and maintenance of computer images using GhostSoftware support for Lotus Notes (R6), MS Office 2003, AS400, KronosSupport local personnel by phone, desk side, and remote controlNetwork Printer configurationMaintenance and repair of HP and Zebra Label printers -
Help Desk TechnicianZurich Insurance 1997 - 2005
Angie Horner Skills
Angie Horner Education Details
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Project Management -
Microcomputer Programming
Frequently Asked Questions about Angie Horner
What company does Angie Horner work for?
Angie Horner works for Saic
What is Angie Horner's role at the current company?
Angie Horner's current role is Senior Technical Writer at SAIC.
What is Angie Horner's email address?
Angie Horner's email address is ac****@****ems.com
What schools did Angie Horner attend?
Angie Horner attended Bellevue University, Metropolitan Community College.
What skills is Angie Horner known for?
Angie Horner has skills like Active Directory, Windows 7, Laptops, Technical Support, Lotus Notes, Norton Ghost, Vmware, Blackberry, Network Administration, Visio, Antivirus, Windows.
Who are Angie Horner's colleagues?
Angie Horner's colleagues are Daniel Biancuzzo, Linh Vinson, Mccrery Shaun, Fareeda Vaid, Bigboi Boi, Royce Payne, Samuel Garcia.
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