Processed 15+ I-9 forms, W-2s, and payment payroll forms, ensuring accuracy and complianceMaintained organized employee files and efficiently managed the BDM filing systemDelivered administrative support by handling filing, answering, and directing inbound calls, enhancing office operations

Welcomed and served 50+ guests daily through implemented guest-focused strategies: eye contact, smiling, and personalizing interactions with guests by using their names to enhance their experienceConducted rounds every 10 minutes throughout the restaurant to continue to attend to guest needs, address inquiries, and resolve any issuesManaged orders from 5 different food delivery apps, coordinating with the kitchen team to ensure accurate preparation and timely delivery to customersDemonstrated exceptional multitasking abilities by efficiently working as an expo operator for all delivery orders, ensuring seamless coordination between front-of-house and kitchen staff

Created and managed an informative company website with a user-friendly free estimate form and produced, translated, and refined 20+ high-value welding invoices contracted for thousands of dollars.Facilitated communication between welding contractors and clients during on-site consultations, ensuring effective communication and deal resolution

Issued at least 15 receipts and payment exchanges a day with clients by assigning appropriate prices to customers' requests after discussing the clients’ desiresEstablished and optimized card payment processing procedures through negotiations with bank representatives and cost-benefit analysis of machine options, resulting in streamlined transactionsManaged 2 fabric order transactions with textile companies over the phone and online

Operated Smart Locker System that scans, registers, and allocates at least 10 packages a day to specific residence hallsOrganized more than 40 packages and letters a day by checking mail into the mail service system, labeling packages based on residence hall, and navigating the Excel sheet roster to ensure correct mail delivery

Mentored a cohort of 15 students in monthly meetings addressing mental health, academic, and professional objectives, consistently linking over 5 students per month with tutors and industry experts.Utilized Salesforce to track and manage student progress, streamlining administrative tasks and ensuring efficient program coordination

Completed a 15-week leadership and professional development course focused on operating and managing, communicating and networking, working in teams, and problem-solvingDesigned a career plan by outlining 7 specific, short-term goals using the SMART goals method and identifying possible obstacles, strengths, and support systems to help achieve each goal. Conducted empathy-based research as one of two Lead Researchers to investigate pain points and construct a problem statement that helped the team develop possible solutions