The JL Retail directorate employs over 25,000 Partners across 40 shops, two contact centres and head office. The shops alone employ over 21,000 and Trafford Branch employs 560 Partners covering a challenging trading window. Responsibilities:• BP to the Head of Trafford Branch, working with the shop leadership team to land Partner strategy• BP to Retail Project Managers leading the Partner plan and approach to change on key projects • HR lead for the Shops Transformation Programme working with the Retail Leadership Team and Programme Management Office (PMO) to ensure all projects are aligned and a consistent approach taken to Partner experience

Six month development secondment to the OE team providing internal consultancy across the Partnership focused on ensuring we have the right structures, organisational capabilities and culture needed both now and in the future. Areas of focus: • Worked with Waitrose HR Leadership Team to identify OE priorities, scope work and provide HR BPs with specialist support in organisational design, culture and change• Gathered insight into key OE themes and topics, including learning agility and matrix working, to help develop Partnership thinking and inform future approaches to change

Fifteen months account managing JL Retail directorate employing over 25,000 Partners across 40 shops, two contact centres and head office. Fifteen months account managing the Partnership’s group functions including Finance, HR and IT. Responsibilities: • Working with Head of HR, develop and lead the Partner Development strategy for account areas• Accountable for the design and delivery of a wide range of development solutions for all levels of Partner from first line to senior leadership (initially through three direct reports then following a restructure through a wider matrix team)• Lead key Partner and organisational development projects across the Partnership

A large division of British Gas employing over 10,000 unionised staff. A nationally dispersed, mobile engineering workforce, and call centre staff based across multiple UK sites plus head office support functions. Service & Repair (S&R) is the core engineering arm of British Gas. Responsibilities: • Develop and lead the Talent and Development strategy for S&R; • Accountable for Talent Management across S&R from identification to succession planning;• Identify group and individual development needs and implement development programmes for all levels of leader across S&R business;• Lead key talent development projects across British Gas in complex matrix environment; • Reporting to Head of HR; budget responsibility of £400k; 4 nationally spread direct reports.

With over 2,000 unionised field and office-based staff, British Gas Central Heating Installations (CHI) provides an end-to-end customer experience selling, surveying and installing central heating solutions.Responsibilities: • Member of CHI Sales Leadership team accountable for delivering HR Strategy;• Drive all areas of the people agenda in CHI Sales including employee relations, organisational design and change, development and engagement;• Coach all levels of leader from first-line manager to director on complex HR matters.

With over 2,000 field-based, unionised engineers in a challenging geographical area and 200 contact-centre colleagues, S&R London & South East provides service and breakdown care for customers. Responsibilities: • Lead the HR agenda in London & South East including field operation and contact centre;• Upskill people management capability at all levels through formal learning and individual coaching.

A competitive, fast-paced graduate scheme including 2 diverse placements in British Gas Residential Energy, the UK’s biggest domestic energy provider, plus targeted learning & development opportunities: • Placement 1: Sales Development Advisor responsible for reviewing cross-selling sales processes across sites and facilitating sharing of best practice across the business; • Placement 2: HR Advisor responsible for the development of a people plan to support implementation of a large scale systems change across the Energy business.