With over two decades of experience in the non-profit sector, particularly focused on disabilities, I provide strategic leadership in planning, designing, installing, and maintaining computer workstation and network server systems, ensuring network health, integrity, and security. Additionally, I lead internal customer services, guaranteeing optimal employee access to computer systems in line with our mission, vision, and values. Committed to leveraging technology for social good, I serve as the go-to resource for all employees, driving transformative change and enriching lives within our organization.Currently leading a comprehensive IT infrastructure management, overseeing a spectrum of Windows operating systems. I have administered several versions of Microsoft Exchange ensuring seamless communication and collaboration. Managing O365 environment, driving heightened productivity and collaboration across the company. Managing MDMs for all Apple and Android devices with implementation of robust security protocols and ensuring uninterrupted connectivity. VOIP implementation, streamlining communication systems for heightened efficiency. Maintain and manage AD, Firewalls, Certs, SaaS, RDS, VPN, Auditing, print services, LAN/WAN, IPv4/6, VMware, storage and backups, DNS, DHCP, vendors, switches, VLANS, Wi-Fi, AP’s, end-user support, etc. Budgeting for department allocation. Acting HIPAA Security Officer, instrumental in creating and enforcing security policies, conducting risk assessments, and conducting annual hands-on inventory checks. Oversee social media platforms, ensuring a fortified online presence and effective stakeholder communication. Website design and administration fostering collaboration across teams, and leveraging tools for content creation. Recognized for exemplary performance with the "Above and Beyond" accolade.Acquired Cisco Certification in 2015.

The Health Unit Coordinator is responsible for performing duties related to patient admission, transfer, and discharge, communication with patients, guests and staff, electronic health records maintenance, and other duties of a clerical nature.