E-LEARNING DESIGNER- Researched, implemented, developed, and delivered 14 eLearning modules to provide HIPAA, new employee orientation, CMS, financial app, fundraising DEP™, and CRM virtual training to 2,000+ internal and external learners. - Created and maintained instructional and branding design standards and templates.CONTENT CREATOR AND MANAGER- Collaborated with stakeholders to transform knowledge into curricula and learning solutions. I led the creation of an organizational knowledge base and glossary from scratch to support the organization's mission and growth. - Created and managed all technical learning and support content on one internet website and one intranet site, totaling 35 web pages and 197 support documents including manuals, guides, job aids, glossaries, training recordings, animated explainer videos, infographics, process workflows, learning road maps, and more.INSTRUCTOR-LED TRAINING (classroom and virtual)- Developed and directed curricula, training matrices, facilitator notes, slide decks, the annual new employee onboarding calendar, and completion tracking. Customized new employee technical learning paths, including customized onboarding experiences for select advancement staff.- Delivered in-person and interactive virtual training to all new employees and authorized external partners.DIGITAL ADOPTION PLATFORM DEVELOPER (Whatfix)- Envisioned, researched, proposed, designed, and implemented a DAP deployment solution to support CRM end users.- Created, tested, published, and maintained all point-of-need in-app support, including hundreds of on-screen tips, self-help articles, and 14 step-by-step task-based flows.VIRTUAL EVENT PRODUCER AND ZOOM ADMIN- Planned all technical aspects and facilitated dozens of virtual events for C-suite foundation and university executive leaders, top donors, staff, and the public. I planned, coordinated, and delivered the first-ever post-pandemic hybrid event held at the Nebraska Innovation Campus.

Pandemic role pivot (additional responsibilities): Zoom expert user, producer and co-admin. Virtual event producer for groups 3 - 300 using Adobe Connect and Zoom meetings and webinars. Event formats include remote grant site visits and virtual annual grant awards ceremony (for Women Investing in Nebraska); scholarship donor celebration (to pair donors and students they supported financially, within the UN-L College of Education and Human Sciences); UNF board and trustee engagement committee meetings; virtual all-staff meeting and development training including main- and breakout sessions; and EAB-led fundraiser training for development supervisors.Learning and development professional who creates, curates, delivers, and upgrades classroom and remote training, and on-demand eLearning solutions, videos, job aids, and training and reference materials to transform knowledge into learning solutions. Manage website and eLibrary of training and reference content for our internal and external CRM users. Communications liaison and partner for special projects.

Provided support to a team of three to ten development officers in all day-to-day tasks, including entry of interactions with constituents; travel, meeting and event planning and coordination; and expense report processing.

● Cultivated and maintained relationships by professionally supporting student, staff, and family needs. Maintained student records and managed all school enrollment and promotions. Assisted with inventory check-in, supply distribution, office setup and general opening of Lincoln’s then-newest elementary school.● Identified and built online signup scheduler for parent/teacher conferences, an LPS first.● Created and distributed mass communication to thousands of people each week, including eNewsletters, social media posts, web page maintenance, creation of resource guides, infographics, school profile, and bulk mailings. Leveraged technology to further the tech-forward mission of our school.

● Assisted with establishing a new satellite office. Provided calendar management, travel arrangements, meeting planning and preparation, legal research, data management, general office organization, and supply and equipment management.● Managed document preparation for audit letter response. Provided proofreading expertise for highly specialized legal desk reference guide.● Created annual marketing plan recommendations; annual budget proposal; marketing materials; intra-office digital library of construction law materials.