placing orders and troubleshooting problems with orders.

contract work for VitalChek, then was hired in full time.

calling insurance companies to verify patient insurance benefits regarding prescription medication. Documenting calls and updating the system to ensure there were no delays. customer service representative, placing orders and troubleshooting problems with orders.

answering calls, creating orders, and providing information for a high-end retail store during their high-volume seasonal time frame. Then again for a different program as Tech Support for another company.

re-entered the Fair ground data base system to reflect their current fair book, answering phone calls and processing paperwork and accounts receivable. I also created several spreadsheets with MS Excel to keep track of all animals coming to the fair, tickets and others as needed. Checking campers into campground and processing payments.

Working remotely at Concentrix I was a Settlement Specialist for the Volkswagen / Audi buyback program for the affected TDI vehicles involved in the class action brought on by the EPA. I processed the vehicle and turned over to the dealership then processed the correct paperwork and emailed and mailed it to Concentrix so that the customer received their payment in a timely fashion.

answering multi-line phone system, data entry, appointment scheduling, insurance verification, scanning, faxing, printing, copying.

answering multi-line phone system, scanning, data entry, faxing, paging accurate information to others

being organized, helping others to make the best situations for patients, filling in where I was needed.