Angie Gomez Email & Phone Number

Atlanta, Ga, Us

Palm Beach Gardens, Florida, Us

P&L responsibility for Commercial Fire business in North America.

Palm Beach Gardens, Fl, Us

Operational responsibility for 190+ pre-sales and post-sales organization that includes Customer Service, Order Management, Technical Support and Sales Operations. Ownership for design and execution of key strategic initiatives and major IT projects geared to increase business profitability and sales team productivity for our Americas business.- 30% improvement to call center metrics, ASA & Staffing -$1MM+ Profit gains by overhauling Warranty & Returns Policy, MOQ & SKU reduction-Business champion for deployment of SFDC CRM, consolidation of ERP and Quoting tool, creation of Master Data repository and other major transformation projects.

Palm Beach Gardens, Fl, Us

Develop and implement strategies for product roadmaps, commercial and operations for the Latin America region with a goal to reach double digit growth targets of full-basket product offering. Achieved 17% growth 2011 and 10% growth in 2012 versus prior year.

Palm Beach Gardens, Fl, Us

Developed and implemented channel program, sales strategies and account management excellence for top 10 strategic national customers utilizing our Access Control Software & Video Surveillance Solutions. Sales responsibility for $50 MM channel, including direct management of sales personnel and direct executive relationship management at these accounts

Designed a global program, in collaboration with our 3rd party channel partners, that enabled continued deployment of our Access Control software & Video Surveillance Solutions during the geographic expansion of Enterprise global customers. In addition to the program role, I had direct account management responsibility for $25 MM portfolio of key accounts including GE, IBM and Merck pharmaceutical

Responsible for developing and implementing value-add national affinity programs designed to promote and create loyalty with Strategic Partner channel by aggregating their purchasing power for business and professional services. Implemented operational channel management tools like: business scorecards, customer advisory council, annual customer conference, etc

Led global rebranding effort to standardize brand identity of company comprised of multiple aquisitions. Implementation not only met customer requirements ease of understanding our products but yielded $1.5 MM in productivity. Implementation of Oracle CRM across multiple business units.

Boston, Ma, Us

Responsible for driving back room simplification across various GE Businesses Delivered $27MM in savings through the standardization and outsourcing of back room processes Developed business relationships between 3rd party offshore service provider (GECIS) and European GE businesses Utilized LEAN in the Office methodologies in Action Work Out's for critical business processes: ITO, OTR and Pricing.

Responsible for Global product line Strategy, New Products Introduction & Fulfillment capabilityResponsible for all crib-to-grave processes globally for a $30MM portfolio; Delivered $19MM in contribution margin to the business. Owned and drove successful execution of NPI Tollgate process for product launches in portfolio Revitalized portfolio with new products yielding $6.0 MM in Revenue and $3.0 MM in CM in the 1st year of launch

Sales support to Commercial organization & commercial initiatives within the P&L Drove Production, Sales & Inventory planning process with 3 manufacturing plants and commercial organization.Implemented a proactive and reactive inventory management process to reduce obsolete inventory piles - sold 500 MT of obsolete inventory at market price by driving a cross-functional process which entailed stock matches and customer call- back programs.Transformed factory waste into viable product offering which generated $45,000 dollars in incremental OM to business within 3 months.

2 year internal consultant/black belt assignmentCompleted six, 4 month process improvement or change management assignments in various business functions including Manufacturing, Sales, Customer Operations and Marketing in Spain, Italy, Japan, Netherlands and the USA. 6 Sigma Black Belt Certification

Norwalk, Ct, Us

Responsible for providing Customer Services in compliance to SEC regulationsGained SEC license certifications required for jobProvided account management support to GE Mutual Fund holders

Ba, History

Utc Emerging Leaders Program, 2013