Angelica (Angie) Gretz Email & Phone Number

• Year-long Learn Grant Writing Collective program (https://www.learngrantwriting.org/grant-writing-training/ - great group of individuals!) and learning new systems (Asana, Calendly, Instrumental, Loom, etc). Hired to.
• Volunteering: San Antonio Food Bank and supporting non-profit Montessori as Board member and ad hoc support
• Project Management: PMI webinars, PMI Organizational Transformation: Implementation course, Professional development reading
• Extended travel, reading, nature and family time!

San Antonio, Texas Area

• Promoted from Sr. Project Manager in 2019 for exceptional performance and leadership. Developed and launched a new project portfolio strategy for a team of 130 Education, Training and Development professionals..
• Formulated a multi-year strategic vision, orchestrating the transition to a project portfolio approach and led the restructuring of the team to establish an effective Project Management Office (PMO).
• Coached a new portfolio team of 11 employees and employed change management to establish department buy-in. Constructed a customized portfolio tool and reporting to manage our 2,255 Intakes. Leveraged data insights to.
• Established partnerships with peers across the Enterprise to align processes and share best practices.
• Launched an Enterprise-wide governance framework and dashboard to optimize work priorities and resource allocation achieving a 43% reduction in unassigned tasks, a 33% improvement in turnaround time and 6% reallocation.
• Operational activities: Strategic and action planning presentations; budget; development initiatives such as team-member driven tools, processes, and group coaching sessions for succession planning.

San Antonio, Texas

• Collaborated with departments, market teams, and Enterprise leaders to develop programs and manage regulatory, operational, and technical projects. Key role in gathering business requirements, engaging with vendors.
• Capitalized on problem resolution and process improvement opportunities by shaping and designing effective strategies in collaboration with multi-disciplinary teams.
• Optimize operational framework for departmental support of Optum care delivery organizations and established chargeback model for a return of $75,000 back to the department for training support.
• Promoted best practices across the organization by creating and deploying innovative tools, processes to communicate and spread best practices including launching of a formal sustainability transition plan.
• New program development and management of Joint Commission Primary Care Medical Home to establish governance infrastructure, develop change management strategies and implementation plan to successfully close gaps (from.
• Improved open electronic medical record referral task reconciliation by 57%, by outlining audit and reporting process improvement path and assessing clinic barriers by coordinating resources across FL and TX markets.

San Antonio, Texas Area

• Focused on improving the Network Access Improvement Program (NAIP) and post-acute network operations. Prioritized NAIP requirements, participated in vendor selection, and ensured alignment with strategic goals. For 3.
• Successful completion of departmental and NAIP projects utilizing standard project management tools.
• Improved the effectiveness of communications and collaborations by furnishing reports to our Board and other internal/external stakeholders regarding project risks, issues, and updates.
• Supported launch of 2 new clinics by developing business cases, project schedules and managing budget.

Peoria, Illinois Area

• Promoted to Manager in 2012. After obtaining a Six Sigma Black Belt I pioneered a hybrid Program Manager/Black Belt role and led a performance improvement (PI) strategy resulting in notable reductions across multiple.
• Designed and presented KPI dashboard progress to regional PI governance committees and the OSF Board.
• Partnered with physician dyad to outline and implement strategic quality goals and standardization across 8 hospitals and 100+ clinics.
• Implemented Heart Failure program: developed heart failure clinic business plan, standardized education across all operating units (hospitals, clinics, home care) reducing costs (~100K), driving improvement in coding.
• Employee and client satisfaction scores of 4.9 and 4.8 by expertly leading team activities and projects.
• As a manager oversaw 5 project manager and coordinator employees and reviewed historical performance data; established developmental plans; developed and reconciled a $ 1.5M operational budget.

Peoria, Illinois Area

• Facilitated execution of multimillion-dollar system implementations and vendor coordination by working side-by-side with engineering teams. Delivered active assistance to Caterpillar clients in levelling resources and.
• Supported completion of a $10m paint system implementation project by integrating supplier schedules, offering budget management guidance, and functioning as a liaison between suppliers and team leads.

Master'S Degree, Social Psychology

Master Of Business Administration (M.B.A.), Business With Marketing Concentration

Bachelor'S Degree, Psychology

Education record