Angie Graef Email & Phone Number

Leading the post-merger integration of three three relatively equal sized Canadian business units harmonizing to a single operating model.

Greater Denver Area

Hillcrest Solutions helps business, government and non-profit clients define strategies, streamline operations, empower people, integrate suppliers, implement marketing programs, and leverage technology.A sample of projects include:• Angie led a 20-person team in a $3M implementation of a global, capital pipeline management and forecasting application. The solution was custom developed within Salesforce using an agile methodology with a combination of on-shore/off-shore developers and QA resources and employed usability / user experience best practices. • Supported a three-way integration and divestiture deal for a major MSO. Worked with C-suite executives to capture dashboard design and reporting requirements. Developed the reporting strategy and configured the supporting third-party applications (SmartSheet and Tableau) for housing the key milestones and cross-functional dependencies related to the transition. Developed training approach and materials, including a detailed manual and a “quick start” guide. Facilitated the data capture and loading of 20+ functional plans.• Assisted with finalizing a computer modernization project request for proposal (RFP) for the State of Colorado Office of Archaeology and Historic Preservation; helped evaluate vendor proposals, including developing a rubric for the team. As preparation work for the RFP, Angie developed a roadmap of system enhancements, process/organizational changes, and a catalog of individual improvement opportunities.

Greater Denver Area

Led a number of projects helping companies achieve define and achieve their strategic objectives. A sample of projects include:• Served as project manager of a strategic initiative designed to increase revenue and profitability of a financial services organization. Developed the project plans for the division’s General Manager and worked with project owners and cross-functional team members to successfully execute against the plans. • Led the supply chain and operations organization through the joint venture of two packaged consumer good companies into a new entity. As part of preparation for “Day 1”, Angie worked with the CXO-level sponsors to guide the team through the high-level “as is” and “to be” process definition, high-level organizational design, and identification of synergy cost saving; provide oversight of decisions, issues, and risks; manage interdependencies with other functional areas; and support change management and communications planning activities to ensure a successfully combined entity.• Facilitated and developed a non-profit organization’s IT strategy, leveraging industry and technology best practices to enable them to document their strategic plan and extend their functional and technical capabilities. • Led the State of Colorado's Governor's Office of Information Technology through the creation of their operational strategy. Facilitated a series of workshops to articulate the division's mission and vision and to identify strategic objectives, supporting initiatives/measures, and critical success factors. • Served as a program manager for US, Canada, and UK implementation of SAP HR for a multi-national consumer beverage corporation. Responsible for coordination of 15+ project teams containing resources from multiple companies.

Greater Denver Area

• Launched new strategic planning process to improve forecasting by obtaining buy-in from market leaders, product managers, and executive team in a collaborative effort. Facilitated planning sessions to derive actionable plans.• Successfully led operational launch of $2 million Canadian business unit including coordination of marketing, production, finance, technology development, legal, sales, and business operations.

Greater Denver Area

• Strengthened focus on internal productivity to directly impact delivery to customers, bringing a revitalized approach to market segmentation in a mature market. Developed project justifications with cost/benefit analysis, defined project scope and approach, established and maintained project budget and schedule.• Developed training approaches, strategies, and materials; delivered training sessions including “Train-the-Trainer” instruction to increase institutional knowledge and improve productivity.

Led product management and consulting projects for telecommunication clients: • Defined and authored product strategy including positioning and value proposition for new telecommunications product. Facilitated market research in four geographies. Developed customer interaction strategy including customer life cycle definition and analysis of customer touch points.• Prepared a new product offering for launch, developing comprehensive marketing strategy. Defined the product strategy, defined the product features and associated pricing, and planned product development and market launch activities. Created a financial forecast model.

Effectively led domestic and international project teams of up to 15 people and $2.6 million in budget. • Developed a business plan model for new product opportunities, which included a model of revenue and profit projections.• Led and participated in more than 10 business development projects, resulting in $15+ million in project-based work. Wrote and designed more than 15 sales proposals and presentations.• Developed a business plan model for new product opportunities to be utilized by a Fortune 500 telecommunications company, which included a model of revenue and profit projections.• Led and participated in more than 10 business development projects, resulting in $15+ million in project-based work. Demonstrated skill in writing sales proposals and designing sales presentations.• Designed 25+ business processes in product development, program management, forecasting and planning, procurement, order management/fulfillment, and trouble management, leading to combined operational efficiency of 20%. Expertise in Continuous Process Improvement (CPI) methodology, tools, and techniques.• Successfully led custom development and enterprise resource planning (ERP) projects through the entire systems development life cycle – initiation and planning, analysis, requirements definition, design, development, testing, implementation and post-implementation support to decrease systems and operational costs by $35 million.

B.S., Business - Computer Information Systems

cum laude, Business Honors Program Elvis J. Stahr Distinguished Senior Award; Beta Gamma Sigma; Academic All Big Ten.

Education record

Graduate Certificate, Direct Marketing