Angeline Kropp Email & Phone Number

Chicago, IL, US

Canton, Ohio, US

• Analyzing data in the ECC system.
• Analyzing end users’ authorization and SAP roles.
• Creating crossovers from old to new transactions.
• Preparing for Fiori implementation.
• Creating training materials for the transition from legacy systems.
• Develop training materials before and after the old to new systems other than SAP (WorkZone and OnBase).

Mason, OH, US

• Analyzed test scripts.
• Performed data mining.
• Analyzed master data, transactional data, and results in reports.
• Created training documentation with uPerform.

New York, New York, US

• Created training materials for different audiences in the United States for time entry courses and S/4HANA FIORI.
• Reviewed and prepared materials for e-learning and videos.
• Participated in discussions regarding templates, QRCs, and changes.
• Researched and attended functional sessions.

Ciudad De México, MX

Reviewed and analyzed existing training documentation. Determined what information needed to be updated, add a fresh look to training materials, and prepared for Train the Trainer. Worked with Enable Now to upload training materials, and add links to a learning hub. Investigated the structure of Enable Now for end users.

Palm Beach Gardens, FL, US

Minneapolis, Minnesota, US

Created, edited, and delivered training materials for S/HANA and ECC for several modules.Maintained relationships with functional and business teams in a regular basis.Used Enable Now to create simulations and courses.

Hudson, WI, US

Created global training documents for Operations, Quality Management, Procurement, Pre-Production, and Finance.Delivered TTT in the US and global.Analyzed business processes. Conducted training courses.

Lisle, IL, US

Analyzed existing business processes documentation, eLearning simulations and documentation, delivered Train the Trainer (Global), role mapping, scheduled end user training, coordinated training activities and monitored timelines. Updated Enable Now documentation and business processes.

Created and analyzed training documentation for several modules for a new implementation. Created quick reference guides for different levels of the organization and training needs.

Dubuque, IA, US

Collaborated with functional team members regarding business processes, training documentation, and delivering training.Coached perspective trainers how to deliver materials, respond to problem situations, and handle errors.

Designed training documentation for multiple levels and locations. Created material to solve errors in SAP. Coached employees how to use the new businesses processes.

Riyadh, SA

Provided training to a global audience both ILT and virtually. Designed training documentation for a global rollout and prepared for Go Live support. Analyzed business processes per country and regions of United States.

Chicago, Illinois, US

Finance trainer, business analysis, analyzed business processes, created training materials, and assisted in other modules.

Conshohocken, PA, US

Created global training materials for Finance, created exercises, quick reference cards, worked closely with Subject Matter Experts, coordinated training materials, and assisted with other teams on as needed basis. Conducted ILT training and TTT per client's request.

Atlanta, Georgia, US

Analyzed errors regarding interfaces in the HCM and EHSM modules. Review tables in the SAP tables to verify if data is correct. Researched the documentation processes for business areas, training, and COE. Established procedures to assist in supporting IT methods communicating to end user and responding to end users request.

Rosemead, CA, US

North Chicago, Illinois, US

Responsibilities at L-3 consisted of analyzing training needs for the following areas: Finance (AR, AP, GL and Reporting), Controlling (Master Data, Internal Orders, Cost Elements, Cost Center, Profit Centers and WBS elements), Project Systems, BPC, Earned Value, Hardware Cost Estimating, Human Resources and Budget Planning, Product Costing and BOBJ..

• Created course designs for Finance and Controlling
• Monitored new team members in creating course designs, using Uperform to create work instructions and developing course content
• Coordinated training SMEs availability in Italy, France, Spain and India
• Created a relationships with SMEs in a global environment
• Analyzed course content for Finance and Controlling
• Reviewed integration process for Material Management and Project Systems

Bellevue, Washington, US

• Constructed needs analysis for two locations
• Collaborated with colleagues associated with the Finance, Sales, CRM and SCM teams
• Designed a training plan for two locations
• Created a template for Uperform recordings
• Constructed a Train the Trainer plan for key personnel
• Designed a training schedule and training documentation such as: outlines, course materials and other material needed for training

Center Valley, Pennsylvania, US

• Coached and monitored Olympus employees how to use Uperform and SAP
• Managed team’s progress for training
• Collaborated with colleagues with development of work instructions, course content and meeting deadlines
• Monitored three FICO teams member, HR team member and SD team member
• Constructed business processes with SME’s, functional team and team leads
• Created datasheets, exercise guides and communicating with an offshore team

• Developed courses for BW using scorecard development with metrics, selecting projects, levels and programs within the all the business areas for a United States, Europe and Australia
• Assessed business requirements for processes and training
• Developed training materials for BI Dashboard
• Coached employees how to use Uperform
• Developed Change Management processes for BW implementation
• Constructed business practices when using BW

• Developed a training plan for the Tax Amnesty /CoPA project
• Created SAP training data strategy
• Implemented the Train the Trainer program for state employees
• Researched and analyzed master data
• Coordinated activities with several teams: development, functional and business (client’s) IT areas
• Created the training schedule

• Created a training course for SAP SD/CRM in Business Warehouse
• Scoped the training needs and developed assessments
• Initiated how the classes should be conducted for three different audiences
• Developed a way to use one course to meet the needs of three different audiences
• Met with SME’s to discuss methods to implement the training and how it should be conducted

Scoped the depth of training needsExplained and assisted in changes for business processDesigned training materials for several SAP modules (CRM, AMG, Plant Maintenance, Project Systems, Inventory Management and Master Data)Edited and proofed training materials and assisted in coordinating deadline obligationsWorked closing and developed a relationship.

Created ID documentsTested transactions in the systemDocumented errors within the systemCreated and delivered training for AssetsCreated work instructions by using uPerform application for the following modules in SAP: SD/CRM, SD, FI, CO, Purchasing and MMCreated and tested data in the systemTested data in different clients and scenariosCreated training.

Monterrey, Nuevo León, MX

• Maintained the progress of the training development team on the subject of:- Training courses- Work instructions- Lesson plans- Books- Exercises- Data sheets- Approval on course curriculums, work instructions, content.
• Worked intensely with the functional team regarding business process
• Reviewed training documentation for SAP FICO (Assets and Accounts Receivable), SD and MM
• Created training material for Plant Maintenance, Ticket Prep and Cash Reconciliation.
• Assisted and participated in Train the Trainer
• Created a schedule for deadlines

Munich, DE

Created training documentation for MMReviewed working instructions in InfoPakCreated business processesEstablished timelines for training purposes

Courses were created for the public sector and the university simultaneouslyMember of the Command Center for Go Live support: troubleshooting issues with go live in the following areas: Payroll, Time Management, Account Payable, HR master data, ISR's, Contracts, Shopping Cart and Vendor AccountsCreated WBT at Level 3 and 4 storyboard for Account Receivable.

Milwaukee, WI, US

Oudenaarde, East Flanders, BE

Created and revised working instructions in InfoPakCreated training material for AFS AR, Assets, SD, and MM for retail productsDeveloped exercises for end usersUpdated master files for courseware and databasesUpdated SAP master records

Bethesda, MD, US

Implemented Change Management within the courseware and instructor-led classesTrained and developed training material for P2PCreated and delivered train the Trainer for client's employees which address the needs of how to handle classroom situations, adult learning techniques and methodsUpdated training documentation for MM applications for government.

Implemented Change ManagementUpdated and created training documentation for Assets, AR and AP modules for Europe for Media ProductsUpdated Inter-company documentation for rollout 2Analyzed business processes and worked with SMEs' and programmersAnalyzed ISD style and made revisions to accommodate the training needs of the clientUpdated training.

Analyzed business processes for Project Systems, FI (Assets and Accounts Receivable) and CO modules and made updates for International implementationAnalyzed the international implementation changesCreated and updated training materials for Europe's rollout for Media ProductsImplemented Change ManagementTrained Warner Bros. personnel in Amsterdam and.

Bonn, DE

General Ledger, Project Systems, Controlled, Inter-company and AssetsDiscussed and suggested business processes and researched alternatives with consultants, vice-president, and managerial staff membersManaged call center inquires for suportUpdated master files within SAP and solve and correct errorsImplemented Change Management in courseware and.

Reviewed training simulations, web based courses and training documentation to improve the delivery process for adult learnersTrained Accounts Payable, P2P and FICO for Media ProductsFacilitated instruction at all levels of the organization and divisions at the California location for Wave 2 Implemented adult learning techniques in the classroom and on an.

Dublin, OH, US

Sales Distribution and Warehouse Management for medical purposesConsulted with directors, managers, and consultants regarding business processes and flow chartsAnalyzed how information is utilized in the legacy system and then transferred to SAPDiscussed the impact of the FI and MM modules with directors, consultants, and managersPerformed a needs.

Project Systems, Fixed Assets and Accounts Receivable for Media Products (multiple)Trained in Assets, P2P and Accounts Receivable at the California and New York locationsHandled change management issues and training program logisticsProofed and corrected training materials on an as-needed basis

Atlanta, Georgia, US

Fixed Assets for retailDeveloped training documentation for the SAP Finance module: included flowcharts, exercises, and PowerPoint presentationsPerformed train- the-trainer for Asset AccountingAnalyzed BPPs information and instructionsCreated instructors, training guides Developed business processes with the development teamCreated and developed course.

Developed Quality Management documentation that included flowcharts, exercises, and PowerPoint presentationsAnalyzed business processes with other consultants and staff membersDeveloped and created instructor training guidesDeveloped power users to become trainersDeveloped business process with the development team Created and developed course outlines for.

Finance and CO, Taxes, General Ledger, Accounts Receivable, Accounts Payable, Sales Distribution, Project Systems and Material ManagementTrained and customized training material to fit the needs of VPs, geographical areas, plants and distribution centersTrained and developed in COPA and month end proceduresUpdated and corrected master files in different.

Trained students to integrate their previous course material to present courses if applicable Developed materials, projects, scenarios, and integrated assignments for Diversity and Change ManagementFacilitated Diversity, Contemporary and Change Management and Microsoft 2000 coursesDesigned supplemental material to work with the text and support the needs.

Chicago, IL, US

Team lead in developing training material for a newly developed Service Call CenterDeveloped a working relationship with clients and managed progressTrained Subject Matter Experts to become trainers (Train-the-Trainer)Designed Call Center documentation Facilitated proprietor's software application and assessed the participants' growth in the trained.

Developed team building approaches to increase productivity and customized training materialAnalyzed students pre and post evaluationsDesigned charts and databases to measure students' performance

Chicago, Illinois, US

Trained staff to use databasesCreated Human Resources manuals and updated training material for software applicationsOrganized databases Developed Customer Service training material Designed new support tools for updated benefits packageInternal Revenue Service and Social Security As needed basisCorporate TrainerDeveloped training material, support tools.

Designed documentation to meet client's requestFacilitated Microsoft products and proprietary software packages in a classroom environment and individual needs for national accountsDesigned and performed needs analysis for the office and plant environments

Trained staff in SAP modules HR and FIAnalyzed business process, reports, and dataCreated training material and trained staffDesigned job aides to assist staff in job responsibilitiesDeveloped training material for managers and supervisorsConducted and developed a mentor programManaged the intern programDeveloped Diversity, Leadership, and Team concepts.

Masters, Adult Education And Technology

Bachelor Of Science, Business Administration