Angie Smith Email & Phone Number

San Francisco, CA, US

San Francisco, CA, US

• Review of work in progress for quality control and adherence to the contract documents.
• Develop and present workable solutions to tenants for design issues during tenant improvement projects.
• Update internal and client-based tracking systems to ensure that project status and documentation are accurately maintained.
• Conflict resolution involving tenant improvement projects and facilities management.
• Coordinate facility project bidding, contract execution, and completion of work.
• Coordinate the creation, execution, and implementation of new leases, lease assignments, and related documents.

• Communicate with tenants on property issues, rent collection, and overall relationship management to ensure long-term tenancy.
• Established, implemented and manage certificate of insurance internal compliance process to enforce requirements within leases for tenants and vendors for work on properties.
• Assist with, and document tenant move-in and close-out procedures on all Vanir-owned properties.
• Documentation and resolution of property incidents involving equipment malfunctions, tenants, vendors, and the public.
• Execute marketing activities using social media and creative promotions to ensure long-term tenancy.
• Assist with enforcing leases including tracking rent increases, lease expirations, and management obligations to the tenant.

• Created marketing materials for leasing, organized mailings for business development, and managed social media content.
• Assisted the VP of Development & VP of Asset Management with scheduling, correspondence, organizing project files, tenant & vendor relations, travel arrangements, & lease administration between the Northern & Southern.
• Assisted with the day-to-day property management operations, and office management of the Southern California office.
• Managed intern, including post jobs, screen resumes, interview, orientation & training, assign projects & monitor progress.
• Events (create & adhering to budgets, hiring entertainment & event staff, assure that all insurance and contracts are in place on time, planning/selecting appropriate menu, decorating venue, creating promotion.

• Phones (answering 15 lines, screening & directing calls, and relaying messages to employees in and away from the office)
• Mail (Receive & sort incoming mail, and creating shipment labels, packaging, and tracking mail going out).
• Monitoring and ordering office supplies. (Maintaining supply levels and anticipating needs)
• Assisting with and/or completing projects relating to a variety of subjects (social media, software programs, CRM systems, marketing, event planning, property management, etc.)
• Researching demographics, property profiles & documents, photos, and other information for project files and property acquisitions.
• Developing and/or suggesting changes to office procedures and programs and insuring their implementation after approval.

• Processing customer & vendor complaints, questions, and orders for warranty and replacement parts on a multiple phone line system and assisting with the timely shipment of all orders.
• Troubleshooting product and warranty issues with LOWE’S associates and customers over the phone.
• Verifying the accuracy of all documents included in the purchasing and shipping of Kobalt tool chests.
• Working with LOWE’S associates to determine if items qualify for RA’s (return authorization) or parts.

- Bookkeeping (reconciling QuickBooks accounts and data entry)- Creating a variety of documents to address company policies and inform employees (employee warnings, SOP's, employee handbook, etc.)- Assisting the dispatch team with answering customer questions and creating job quotes.

- Accounts receivable (collecting pmts, bank deposits, reconciling accounts, invoicing customers)- Accounts payable (inputting bills & receipts into QuickBooks, sending out payments, tracking bill status, supplying reports to owner on for status of all bills)- Assisted owner in tracking expenses, designs, and time-sheets for multiple projects at a time.

* Scheduling (processing time off requests, arranging employee hours, monitoring irregularities)* Recruiting for multiple departments and training new employees (interviewing, screening resumes, orientation for new employees, following up to make sure new employees complete their paperwork)* Typing reports, contracts, and legal documents