Angiely M. C. Email & Phone Number

Costa Rica

Costa Rica

- Creates and modifies a Project Plan for each new customer that has signed a contract with nVision Global.- Initiates discussions internally and externally, gathers information and documents the customer’s needs and requirements.- Creates Process Flows.- Defines tasks and time lines with anticipated completion dates. Identifies when the project and tasks within the project are slipping from the deadlines.- Keeping process owners on track.- Maintaining customer satisfaction while keeping the process within nVision’s capabilities.- Identifies and creates Statement of Work for each customer.- Define complex reporting requirements for both internal and external purposes.- Query data for testing purposes and validation of business and application requirements.

Costa Rica

- Operate computers programmed with accounting software to record, store, and analyze information.- Resolving Conflicts and Negotiating with Others.- Access computerized financial information to answer general questions as well as those related to specific accounts.- Communicating with People Outside Organization: 25 realized trainings to providers about how to used company software tools.- Organizing, Planning, and Prioritizing Daily Work.- Making Decisions and Solving Problems.

Chiriquí

o Identify Market Opportunities. o Manage Product Development. o Direct Marketing and Promotion.o Develop Financial Estimates. o Create Business Plans and Documents. -Build and Lead Teams.Sales & Customer Service-Responding promptly to customer inquiries.-Communicating with customers through various channels.-Acknowledging and resolving customer complaints.-Providing feedback on the efficiency of the customer service process.-Keeping records of customer interactions, transactions, comments and complaints.

Chiriquí, Panamá

- Build contacts with potential clients to create new business opportunities.-Keep prospective client database updated-Make cold calls for new business leads (emailmarketing)-Support in writing new business proposals-Maintain knowledge of all product and service offerings of the company-Arrange meetings for senior management with prospective clients-Follow company guidelines and procedures for acquisition of customers, submissionof tenders