Angie M. Email & Phone Number

Glendale, AZ, US

Phoenix, Arizona, United States

• (Mercy Care - an Aetna Medicaid health plan)Lead and manage projects as a senior member of the Project Management Office for the Aetna Arizona Medicaid health plan. Project Lead for health plan’s NCQA accreditation.
• Improved and shortened project timelines by providing project process advice and possible areas for efficiency.
• Stretch assignments in the Community Relations division as a grant program platform advisor and grant reviewer for multi-million-dollar statewide grant program.
• Servant leader to colleagues as Chair of CVS Arizona Black Colleague Resource Group.

Phoenix, Arizona Area

• Drive end-to-end hiring initiatives for Medicaid Health Plan Implementations, conceptualizing strategies for recruitment, hiring, onboarding, training, and development for up to 500 employees. Collaborate with Talent.
• Optimized new hire onboarding process by creating engaging training materials.
• Standardized interview process by creating user-friendly guides, focusing on candidate experience.
• Introduced custom applicant tracking solution, saving up to 40-man hours a week.
• Promoted culture of change by developing and implementing strategies for diversity, inclusion, and equity within the workplace.
• Earned advancement to main facilitator of employee training sessions; Initially started as co-facilitator.

Phoenix, AZ

• Operated in multi-faceted role, providing administrative, operational, and strategic support to C-level executives. Developed and implemented new policies and procedures to ensure consistent practices and legal.
• Achieved 0.25 full time equivalent savings per week by creating effective training program, including escalation processes.
• Reduced errors and time spent reviewing and tracking documents by performing on-going reviews of company’s policies and procedures.
• Improved operational efficiency by optimizing processes, systems, policies, and procedures to drive consistent and high-level results.

Mba/Ms Leadership, Organizational Leadership, 3.86

Dual Degrees - MBA, Master of Science in Leadership

Bachelor Of Science (B.S.), Health Care Administration, 3.92

Graduated Summa Cum Laude

Human Development And Family Studies, General

Work included being a volunteer for a teen runaway shelter, dorm services attendant, administrative assistant for local Girl Scouts.