Everyday, I get to work with a high performing team, supporting hundreds of clients with their most important online presence. Status quo is not our style, my team is tasked with innovating valuable and desirable experiences for investor relations professionals at the top of their game.

Iterated on product market fit and brought a novel experience for virtual capital market event hosting.

Think Research’s focused mission is to organize the world’s health knowledge so everyone gets the best care. I design SaaS healthcare solutions that reduce clinicians' stress, streamline collaborative workflows and improve patient safety. I am the nucleus between Engineering, Sales and Marketing, learning from users and the market, and bringing that knowledge to improve our solutions. Skills I honed in this role: Product Roadmap, Product Life Cycle, Product Positioning, Market Fit… Show more Think Research’s focused mission is to organize the world’s health knowledge so everyone gets the best care. I design SaaS healthcare solutions that reduce clinicians' stress, streamline collaborative workflows and improve patient safety. I am the nucleus between Engineering, Sales and Marketing, learning from users and the market, and bringing that knowledge to improve our solutions. Skills I honed in this role: Product Roadmap, Product Life Cycle, Product Positioning, Market Fit, Product Pilot, Product Launch, Development Prioritization, Agile Development, User Validation, Mentorship.Industry cross-sections: Healthcare, Acute Care, Personal Health Information Protection Act (PHIPA), Health Insurance Portability and Accountability Act ( HIPAA ) Privacy. Show less

Redknee's award-winning solutions enable wireless service providers to monetize new services, business models and content and to deliver a comprehensive customer experience. Redknee's revenue and subscriber management platform provides innovative converged billing, charging, customer care, and payments solutions for voice, messaging and data services to over 200 service providers in over 90 countries.Skills I honed in this role: Product Marketing, Product Positioning, Content Marketing,… Show more Redknee's award-winning solutions enable wireless service providers to monetize new services, business models and content and to deliver a comprehensive customer experience. Redknee's revenue and subscriber management platform provides innovative converged billing, charging, customer care, and payments solutions for voice, messaging and data services to over 200 service providers in over 90 countries.Skills I honed in this role: Product Marketing, Product Positioning, Content Marketing, Competitive Analysis, Thought Leadership, Video Marketing, Partner EcosystemsIndustry cross-sections: Communication Service Providers (CSP), Digital Service Providers (DSP), Smart Cities, Over-The-Top (OTT) video streaming service, Dynamic CRM, Mobile Carrier Market Problems, Omni-Channel Ecommerce.Redknee Solutions Inc changed its corporate name to Optiva in 2018. Show less

Redknee’s Turnkey Converged Billing is an end-to-end solution that delivers a full suite of billing capabilities, subscriber business intelligence, and personalized subscriber engagement -- enabling operators around the globe to differentiate from the competition and maximize profitability.Skills I honed in this role: Product Lifecycle, Competitive Intelligence, Market Positioning, Customer Care, Business Stakeholder Management, Product Management, Requirements Gathering, User Stories… Show more Redknee’s Turnkey Converged Billing is an end-to-end solution that delivers a full suite of billing capabilities, subscriber business intelligence, and personalized subscriber engagement -- enabling operators around the globe to differentiate from the competition and maximize profitability.Skills I honed in this role: Product Lifecycle, Competitive Intelligence, Market Positioning, Customer Care, Business Stakeholder Management, Product Management, Requirements Gathering, User Stories, Subscriber Analytics, Data AnalyticsIndustry cross-sections: B2B, Customer Care, Customer Relationship Management (CRM), Real-Time Customer Engagement, Billing Web Portal, Telecommunications, Wireless, Mobile, Communication Service Providers (CSP) Show less

Systems Architect involved in the feature implementation for complex real-time systems. The end-to-end Converged Billing system processed 100's of millions of transactions and invoices for 100's thousands of subscribers. Skills I honed in this role: Writing technical specifications and requirements, user stories, API design, user workflow/user experience optimization, communication across a distributed team (Toronto and Pune, India)Industry cross-sections: Customer Care, Customer… Show more Systems Architect involved in the feature implementation for complex real-time systems. The end-to-end Converged Billing system processed 100's of millions of transactions and invoices for 100's thousands of subscribers. Skills I honed in this role: Writing technical specifications and requirements, user stories, API design, user workflow/user experience optimization, communication across a distributed team (Toronto and Pune, India)Industry cross-sections: Customer Care, Customer Relationship Management, CRM, Carrier Billing, Dunning. Show less

Built large scale, on premise software to address customer relationship management, billing and invoicing and payment collection for world-class Telecommunications Operators supporting millions of subscribers. Skills: Java application development, data architecture, test-driven development