Customer Service Manager
Cartersville, Ga
• Managed customer service operations including order entry, receiving, data entry, and customer support at All Metals Processing and Logistics.• Oversaw supply chain, scheduling, office management, inventory control, customer relations, inspection reports, and purchasing.• Implemented EDI processes to streamline communication and improve efficiency within the supply chain.• Achieved a 15% increase in customer satisfaction ratings through improved customer support and streamlined… Show more • Managed customer service operations including order entry, receiving, data entry, and customer support at All Metals Processing and Logistics.• Oversaw supply chain, scheduling, office management, inventory control, customer relations, inspection reports, and purchasing.• Implemented EDI processes to streamline communication and improve efficiency within the supply chain.• Achieved a 15% increase in customer satisfaction ratings through improved customer support and streamlined order processing. Show less