Angith M Email & Phone Number
Who is Angith M? Overview
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Angith M is listed as Product Support Manager at smallcase, a company with 357 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Angith M.
Angith M previously worked as Senior Manager at Smallcase and Product Support Specialist at Slicepay. Angith M holds Bachelor Of Technology - Btech, Information Technology from Nehru College Of Engineering And Research Centre, Pambady.
Email format at smallcase
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About Angith M
Resourceful and Dedicated Product Support Management professional with 6 yearsof excellent Experience in product support & Management role.Effective and concise communication skills, Excels in team-based environments, utilizing the resources as per the skill set and ensuring the best of results being delivered. Handle escalations, decide on the actions to follow and proactive communication to the executive/senior management/product team for solutions to ensure the best experience for the customers.
Angith M's current company
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Angith M work experience
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Senior Manager
Current
Product Support Manager
-Create and align KRA's of all the employees within the team-Monitor and mentor team members to ensure KPI's are achieved.-Review results, provide training and feedback to ensure the team maintains consistency in productivity and quality.-Collating the feature request and issues over a period of time and sharing the same with therelevant team for product.
Product Support Specialist
Handled chat and email support assisting customers with the process related concerns and updating every day about the changes in the product and process as per the company requirement.Responsible for testing the tool which was developed for chat process.Escalation handling and decide on the actions to follow
Customer Support Specialist
-Assisting customers online, issuing refunds, compensations and returns as per company policies.-Resolving customer issues over the call and responding to all requests with correct information according to the company policy.
Colleagues at smallcase
Other employees you can reach at smallcase.com. View company contacts for 357 employees →
Preetham Kumar
Colleague at Smallcase
Bengaluru, Karnataka, India, India
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JD
Joy Dsouza
Colleague at Smallcase
Bengaluru, Karnataka, India, India
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NG
Nancy Garg
Colleague at Smallcase
Delhi, India, India
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HB
Harsh Beniwal
Colleague at Smallcase
Pune, Maharashtra, India, India
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SM
Soniya Metha
Colleague at Smallcase
Bengaluru, Karnataka, India, India
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AG
Ayushi Gangwar
Colleague at Smallcase
India, India
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SK
Sanjukta Khound
Colleague at Smallcase
Bengaluru, Karnataka, India, India
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SV
Shivam Vashisth
Colleague at Smallcase
Varanasi, Uttar Pradesh, India, India
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GB
Gokul B Shaji
Colleague at Smallcase
Bengaluru, Karnataka, India, India
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SV
Shaunak Vyas
Colleague at Smallcase
Rajkot, Gujarat, India, India
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Angith M education
Bachelor Of Technology - Btech, Information Technology
Frequently asked questions about Angith M
Quick answers generated from the profile data available on this page.
What company does Angith M work for?
Angith M works for smallcase.
What is Angith M's role at smallcase?
Angith M is listed as Product Support Manager at smallcase.
Where is Angith M based?
Angith M is based in Bengaluru, Karnataka, India while working with smallcase.
What companies has Angith M worked for?
Angith M has worked for Smallcase, Slicepay, and Flipkart Internet Private Limited.
Who are Angith M's colleagues at smallcase?
Angith M's colleagues at smallcase include Preetham Kumar, Joy Dsouza, Nancy Garg, Harsh Beniwal, and Soniya Metha.
How can I contact Angith M?
You can use AeroLeads to view verified contact signals for Angith M at smallcase, including work email, phone, and LinkedIn data when available.
What schools did Angith M attend?
Angith M holds Bachelor Of Technology - Btech, Information Technology from Nehru College Of Engineering And Research Centre, Pambady.
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