Angsophea Eng Email & Phone Number

Melbourne, Vic, Au

Australia

Responsible for supporting 5 consolidation clients internationally in US, EU and AUS and 2 AIH clients in the US as a one support system (Level 1 and Level 2 Tagetik support). Currently, my day to day involves:- Main point of contact + Lead for Australia based client Rio Tinto VP Support- Support technical change/enhancement request on Tagetik system- Optimize current processes and create bespoke SQL procedures (ETL, DTP, Calculation scripts, Stored procedures) on each… Show more Responsible for supporting 5 consolidation clients internationally in US, EU and AUS and 2 AIH clients in the US as a one support system (Level 1 and Level 2 Tagetik support). Currently, my day to day involves:- Main point of contact + Lead for Australia based client Rio Tinto VP Support- Support technical change/enhancement request on Tagetik system- Optimize current processes and create bespoke SQL procedures (ETL, DTP, Calculation scripts, Stored procedures) on each client's environment for faster outcome- Resolve all incoming tickets from clients within agreed SLA Show less

Adelaide, South Australia, Australia

Paris, Île-De-France, France

Working as an L1 Tagetik supporting 3 of Danone's Asia supply points (Thailand, Wuxi and Qingdao from China) and 2 Sales Unit (Australia and New Zealand). I am responsible for providing end user support when they are using Tagetik for Closing, Forecasting or Budgeting. My role involves ensuring that the data received from SAP is of high quality and that any issues that arise are promptly resolved. I work with a range of tools, including Informatica for data warehousing and Db2 for querying… Show more Working as an L1 Tagetik supporting 3 of Danone's Asia supply points (Thailand, Wuxi and Qingdao from China) and 2 Sales Unit (Australia and New Zealand). I am responsible for providing end user support when they are using Tagetik for Closing, Forecasting or Budgeting. My role involves ensuring that the data received from SAP is of high quality and that any issues that arise are promptly resolved. I work with a range of tools, including Informatica for data warehousing and Db2 for querying from the Data mart that feeds Tagetik transformed data. In addition to these responsibilities, I also:- Provide Technical and Functional support for Asia Supply points and ANZ Sales Units during month closing, ensuring that all issues are resolved in a timely and effective manner.- Monitor Master data flow and ensure data quality is as expected from SAP ERP to Tagetik (EPM Software), working closely with other teams to resolve any issues that arise. - Participate in Monthly post mortem of every month closing with L2 Tagetik team to review Enhancement & ongoing incidents, providing valuable feedback and suggestions for improvement.- Provide technical and functional support forAsia Supply Points Rolling Forecast process in Tagetik, working with end users to ensure that the forecasting process is running smoothly and efficiently.- Provide/ contribute system defect analysis and resolution for continuous improvement of Closing/ rolling forecast process in Tagetik. Show less

Cambodia

During my tenure at Solution BI Cambodia, I had the opportunity to work full time on the Danone BI Impulse project as a Junior EPM Consultant, while also participating in other significant activities. My responsibilities included: - Full-time dedication to the Danone BI Impulse project, working on enhancing business intelligence andmanaging key process integrations.- Actively participating in weekly EPM sessions to discuss project progress, challenges faced, andpossible… Show more During my tenure at Solution BI Cambodia, I had the opportunity to work full time on the Danone BI Impulse project as a Junior EPM Consultant, while also participating in other significant activities. My responsibilities included: - Full-time dedication to the Danone BI Impulse project, working on enhancing business intelligence andmanaging key process integrations.- Actively participating in weekly EPM sessions to discuss project progress, challenges faced, andpossible solutions.- Regularly attending training sessions on CCH Tagetik to better understand the software's capabilitiesand how it could be utilized for project efficiency.- Presenting on various topics to the team, showcasing findings, sharing knowledge, and instigatingdiscussions on emerging trends in EPM and related technologies.- Collaborating with team members to ensure project objectives are met and that everyone staysupdated on the current state of the project.- Contributing to problem-solving discussions, offering innovative solutions to technical and businesschallenges encountered during the project execution. Show less

Phnom Penh, Cambodia

- Managing overall data tablesand automating repetitive task via 3rd party API or built-in automation in Airtable - Design Social Media post and Website graphics - Represent the company during sustainability events or pop up booth to raise awareness, make sales of merchandise- Manage Company's website content article & infographics section

Phnom Penh, Cambodia

• Making Workload smoother for every department by building dynamic reports• Sales & Financial data cleaning, visualizing and analyzation• Delivering Report on Fast- & Slow-moving products and summarize with probable solutions• Displaying dynamic data for Shareholder & sales team to visualize in Google Data Studio• Keep track of team performance with Google forms and optimizing productivity each week by analyzing the results

Bachelor'S Degree, Computer Science

Bachelor Of Science - Bs, Computer Science & Statistics

Foundation Degree

This was a required Foundation Study before attending the University of Auckland. My selected courses were Statistics (B+), Calculus (C+).